Dog Box SA is a **** company!

This company Dog Box SA is a ****!!! Do not use them. I orded dog beds online from them and my order was over a thousand Rand. I got the confirmation email that they received my order and it will take 3 to 5 days. I orded on the 13th of July, today is the 26th of July. I have not received my order or any communication from them. I have sent countless emails and tried calling and I get no answer. DO NOT ORDER FROM THIS COMPANY!!!!