Theft

I was a guest at Dolphin Beach Hotel last week. My versace glasses were ****** from my room. I went to the beach in the morning had my glasses in my hand and went back to the room. We went out later that day which was on Sunday, came in the evening. Monday was check out day thats when i discovered my sunglasses were missing. I reported the matter and even requested a footage to make sure i went in with the sunglasses after the beach. Security checked the footage and confirmed i went in the sunglasses. Customer service communication is the pits, they sent an email yesterday after i called only to be told staff is clear, i can open a case🙄that time am in Joburg now. Who in their staff will confess that they have ****** the sunglasses, sunglasses dont have legs and didn't walk out the room. Unhappy customer