********** Performance and Attitude of Dolphin Pool Services

After my first review Dolphin Pool Service finally responded to the NSPI, not to me, that they will attempt to resolve the poor pool colouring but only if I remove my report on their performance from Social Media. Via the NSPI I responded that once the pool colour is accepted by me I will remove the social media report on the terrible Dolphin Pool Services, and their owner's, performance.

Only after the Social Media Report did the owner of Dolphin Pool Services admit (to the NSPI) that they did not install the quoted for and contracted marbelite material which was from a very reputable marbelite supplier, SA Marbelite. The Dolphin Pool Services will not state which company supp**** the inferior colored marbelite. Maybe they mixed it in a wheelbarrow in their back yard! That's how bad this is. The owner of Dolphin Pool Services stated that they would not remove and replace the marbelite but use some other, unspecified, approach. This could be acid washing which is used for removing stains from marbelite. The installed marbelite is not stained but multi colored owing to incorrect mixing and installation processes. Acid wash will only damage the marbelite surface not correct the two tone colour problem. I'd end up with my marbelite still being two toned horribly but surface damaged owing to acid wash or some other surface treatment.

If Dolphin Pool Services corrects the, NSPI certified, poor colour problem with my pool I will remove my reports on their exceedingly poor performance from social media.