****mers and poor service from ****a digital

I was ****med into a 5-year LTE contract under false pretenses and empty promises of changing over to Fibre as soon. as it became available. Very quick to install the hardware, only to realize later that everything including the data contract is subcontracted to a financing company called Centrafin. So-called CEO Andile never answers a call, neither does the office. Absolutely no service. The data connection is more off than on. we have been trying to cancel all services with them and move to a different network and pay up all outstanding amounts but they refuse to allow this even tho we have sent a cancelation email 3 months ago they are withholding the detailed invoices we requested, I was tried dealing with mbali which was no help was always told she is busy and I must just wait as she is on holiday and can't help me now "my question to have was how do we pay for usage if we didnt have service for 3 weeks, how is the usage R899-00 if we used it for less than a week" which i was rep**** to with you must imform us of such problems early yet i told her at the onset off such problems and then told pay it i full or have no service and then she cuts our service we pay and have to call and beg for our service to be turned on and she doesnt makes us wait a week then we spoke to andile who for the most part did try to help however he informed us that alot of under the table activies has been happening with false ads and telling clients you gonna pay and get one this however we got something else that we did not want but are stuck with now the 2 sales agents Glen and Lowazi had done this to all clients just to get the sale and all of the calls,whatsapps and emails have been recorded and will be used moving forward we wanted VOIP they gave us voice and date and now we have to pay both usages honestly dogna digital and there stuff are a bunch of ****mers that lie and cheat there way into clients pockets if hello peter have an option for negavtive ratings ****a digital would be negavtive 100