Door to where!?

<p>The incompetence of the service is beyond me! Asked for a 2-3 day courier to Cape Town for Christmas gifts, they collected 2 hours late on the 12/12/2016. Couldn't track the parcel as "website is under construction, and they don't have a computer system that can track there parcels, they need to phone CPT and get back to you in "15min" which can be anything from a normal 15 min to 3 hours if at all depends who you get in the call center.</p> <p> </p> <p>it is now day 7 an entire week and my parcel has not reached its destination! The after hours number that is provided went to a drunk Mr. Ndlovu (the answer from management is we cannot change the old weighbills! Well here is a tip inform your clients of the new number or recycle your out dated paperwork! </p> <p> </p> <p>Got hild of the Manager Angela at 6:50am this morning and she assured me she would get back to me, I called again at 8:30 and she again promised to get back to me in 15 min (2 hours later I have phoned again) </p> <p> </p> <p>they think my parcel is in Paarl and it will be delivered today! But only went out on delivery yesterday and they not sure why it didn't make it!? </p> <p> </p> <p>I asked for the manager in capetown's number no they don't give that out, he can call me when he has time! Ok let me speak to your Durban manager, surprise it's Angela who I'm still waiting to call me back from 8:30!</p> <p> </p> <p>i ha r out the phone down as the bull**** is just TO much.</p> <p> </p> <p>you are an embarrassment to yourselves and your service is Shocking! </p>