THEFT OF COUCH - HORRIBLE SERVICE - DOUBLE CLICK HORIZON

Good day

I purchased a lounge set in March 2024 this year. In May 2024 i noticed it getting sunk in when occupants are sitting down. On the 27th of May this year i Laid a formal complaint With DOUBLE CLICK FURNITURE HORIZON. They have for many weeks falsely strung me along to say they will collect the couches for repairs. I have called them several times & even took to their Facebook page where i had posted my complaint which they have removed & blocked me off the page. Eventually on the 19th of July my couches was collected for repairs . They promised me that the repair would be a Day or two Maximum. Today is the 2nd of August i have not received my couches yet. They also do not answer my calls on their 0662228522 number.

I will soon be proceeding to the SAPS To lay a formal charge of theft against them.

The manager is also very rude & should be demoted.