DPD Laser. The courier that can't deliver

I've been waiting 3 days for a parcel from Shein to be delivered. And to my dismay I placed an order with Amazon on Monday and they too used DPD Lazer for their parcel. Every morning I get a message that my parcels are out for delivery and every afternoon around 3 I get a message that my parcel could not be delivered because I'm not home and they could not get hold of me by phone. I've been home 3 days in a row waiting for these parcels. I've got no missed calls on my phone. The photo the driver sent their ofdices of the premises is not even my house. Ive phoned their call center numerous times but nobody seems to be able to resolve the issue. I could maybe understand if it was a one time issue but 2 packages from 2 different companies? I would not recommend anyone to use their services.