DW
DPEX Worldwide
Unclaimed Business
DW
DPEX Worldwide
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
iM
ignectia M
1 reviews | Active since Jan 2020
30 Apr 2025, 19:31
No contact details
Your WhatsApp number 0686173819 does not work at all they don’t respond. The live chat as well it’s the same no one responds. Can you kindly provide me with your contact details coz you guys are unreachable. It’s a nightmare
Helpful (0)
|Replies (0)iM
ignectia M
1 reviews | Active since Jan 2020
30 Apr 2025, 19:31
No contact details
Your WhatsApp number 0686173819 does not work at all they don’t respond. The live chat as well it’s the same no one responds. Can you kindly provide me with your contact details coz you guys are unreachable. It’s a nightmare
0
Replies (0)DS
Des S
1 reviews | Active since Jan 2020
13 Dec 2024, 11:36
Dpex Cape Town staff excellent assistance
Excellent service from the driver who delivered an item from Isabella Garcia and their contact at Depex who was positive and extremely helpful in assisting me with my query while I was not at home.I live in Kenridge and was on the road at the time of delivery Your kind assistance goes such a long way.
Helpful (0)
|Replies (0)DS
Des S
1 reviews | Active since Jan 2020
13 Dec 2024, 11:36
Dpex Cape Town staff excellent assistance
Excellent service from the driver who delivered an item from Isabella Garcia and their contact at Depex who was positive and extremely helpful in assisting me with my query while I was not at home.I live in Kenridge and was on the road at the time of delivery Your kind assistance goes such a long way.
0
Replies (0)LS
Lusanda S
1 reviews | Active since Jan 2020
7 Nov 2024, 13:53
BAD SERVICE ****MERS PRICES CHANGES ALL THE TIME
I PAID MY ACCOUNT THAT I WAS TOLD I WILL PAY MONTH END OF NOVEMBER ALL OF SUDDEN I NEEDED TO PAY IMMEDIATELY. I MADE PAYMENT THIS MORNING STILL THEY SEND ME R1725 TO PAY AND MY WFI HAS BEEN CUT . BEEN CALLING THE VOICE SAYS THE LINES ARE RINGING OFF THE HOOK. TERREBLE SERVICE . I HAVE NEVER RECEIVED AN EMAIL THAT STATE I NEED TO PAY AFTER THEY BRING THE ROUTER. NOW THEY THERE IS NONE TO TALK TOO NOW
Helpful (0)
|Replies (0)LS
Lusanda S
1 reviews | Active since Jan 2020
7 Nov 2024, 13:53
BAD SERVICE ****MERS PRICES CHANGES ALL THE TIME
I PAID MY ACCOUNT THAT I WAS TOLD I WILL PAY MONTH END OF NOVEMBER ALL OF SUDDEN I NEEDED TO PAY IMMEDIATELY. I MADE PAYMENT THIS MORNING STILL THEY SEND ME R1725 TO PAY AND MY WFI HAS BEEN CUT . BEEN CALLING THE VOICE SAYS THE LINES ARE RINGING OFF THE HOOK. TERREBLE SERVICE . I HAVE NEVER RECEIVED AN EMAIL THAT STATE I NEED TO PAY AFTER THEY BRING THE ROUTER. NOW THEY THERE IS NONE TO TALK TOO NOW
0
Replies (0)PS
Prabhjyot S
1 reviews | Active since Jan 2020
27 Aug 2024, 06:50
Total MESS UP by DPEX
My parcel from India has been picked up by DPEX on 10th August and not yet delivered to the destination. The fun part is that DPEX India is asking the receiver where is the parcel, instead of working with their local agent at delivery destination. Online tracking shows the parcel is still not arrived destination. I have been chasing them for last 24 hours but seems no one is aware where exactly is the parcel. Terrible services, AVOID DPEX!!!
Helpful (0)
|Replies (0)PS
Prabhjyot S
1 reviews | Active since Jan 2020
27 Aug 2024, 06:50
Total MESS UP by DPEX
My parcel from India has been picked up by DPEX on 10th August and not yet delivered to the destination. The fun part is that DPEX India is asking the receiver where is the parcel, instead of working with their local agent at delivery destination. Online tracking shows the parcel is still not arrived destination. I have been chasing them for last 24 hours but seems no one is aware where exactly is the parcel. Terrible services, AVOID DPEX!!!
0
Replies (0)RA
Rozae A
1 reviews | Active since Jan 2020
7 Apr 2024, 11:30
Delivery attempted unsuccessful.
Cannot contact phone. Cannot send email. Delivery attempted failed twice. My parcel still didn't come as for 7/5. I buy item since 26/4. My address is Kuching, Sarawak. Not so far from city tho. Still waiting for my parcel BRUH. If you don't believe me, try send your email here : dpexkul@dpex.com.my. Thank you gosaimas
Helpful (0)
|Replies (0)RA
Rozae A
1 reviews | Active since Jan 2020
7 Apr 2024, 11:30
Delivery attempted unsuccessful.
Cannot contact phone. Cannot send email. Delivery attempted failed twice. My parcel still didn't come as for 7/5. I buy item since 26/4. My address is Kuching, Sarawak. Not so far from city tho. Still waiting for my parcel BRUH. If you don't believe me, try send your email here : dpexkul@dpex.com.my. Thank you gosaimas
0
Replies (0)NM
Natasha M
1 reviews | Active since Jan 2020
2 Dec 2023, 11:46
Bad customer service
Very bad customer service, when you call their call centre they do not pick up , email Debbie patter the manager is also pointless because she doesn’t not respond to emails, I’ve been waiting for my order 500733554580 for more than 4 weeks now and it’s been stagnant in Johannesburg South Africa, would not recommend
Helpful (0)
|Replies (0)NM
Natasha M
1 reviews | Active since Jan 2020
2 Dec 2023, 11:46
Bad customer service
Very bad customer service, when you call their call centre they do not pick up , email Debbie patter the manager is also pointless because she doesn’t not respond to emails, I’ve been waiting for my order 500733554580 for more than 4 weeks now and it’s been stagnant in Johannesburg South Africa, would not recommend
0
Replies (0)EM
Eve M
1 reviews | Active since Jan 2020
27 Nov 2023, 12:29
Terrible Logistics company ever!!!
I can't believe how disgusting this logistics company is, my parcel have been stuck with this company from 21st Nov 2023 no movement nothing. I tried calling the customer service is even more terrible very pathetic, they drop the calls or just don't respond. Tracking number 500733524653
Helpful (0)
|Replies (0)EM
Eve M
1 reviews | Active since Jan 2020
27 Nov 2023, 12:29
Terrible Logistics company ever!!!
I can't believe how disgusting this logistics company is, my parcel have been stuck with this company from 21st Nov 2023 no movement nothing. I tried calling the customer service is even more terrible very pathetic, they drop the calls or just don't respond. Tracking number 500733524653
0
Replies (0)