Coolant problem

If only we saw Craig B’s review before I took my car to DR Automotive for a coolant problem!!!

What started off well, quickly turned into a nightmare. Two “new” radiators later and 5 visits to the workshop, with reports of then this, then that and we have a leaking radiator again, all of this within a 7 month period! Is this coincidence or just that the place can’t be trusted? We even serviced the car with them but what we are questioning now is what other shortcuts have been taken that we don’t of and will haunt us in future?

Our experience have been similar to Craig’s and what makes it worse is that Noel is as Craig says, dismissive when confronted with their workmanship - it is NEVER DR Automotive’s problem, it is always the customer’s problem!

Poor service is one thing but to take no responsibility for it is another!