1 reviews | Active since Member
In December 2021, I underwent a wisdom tooth removal procedure performed by Dr Minaar at Birchleigh Clinic. During the procedure, incorrect equipment was used. The drill bit overheated and caused a severe burn from inside my mouth through to my cheek. When the instrument was removed, my internal gums were torn on both sides.
The result:
Severe facial burns
Torn internal gum tissue
Inability to eat or speak properly for months
Syringing food into my mouth for over two months
Permanent scarring and a keloid formation on my face
Ongoing numbness in my tongue
Misalignment of my lips
Continued splitting of my lips during winter
I incurred over R70,000 in medical-related costs, including:
Wound specialist visits (weekly sessions)
Two dermatologists
A cosmetic surgeon
Medication, creams, dressings and travel
Loss of income of approximately R80,000 as I was unable to teach online for months
I was promised by Dr Minaar that he would cover all costs incurred, including my medical expenses and lost income. Those promises were never honoured. When I did not accept a reduced settlement offer, communication ceased.
I escalated the matter to the Health Professions Council of South Africa (HPCSA). After nearly two years of following up, submitting documentation, images, medical reports and receipts, I was informed that the matter was concluded under professional conduct proceedings.
I was further advised that any fine imposed is paid to the HPCSA and not to the complainant, as it is not a civil compensation process.
To date:
I have not been reimbursed.
I have not received compensation.
I have not received clarity on meaningful corrective action.
I am still living with permanent scarring and trauma.
This process has left me financially drained, emotionally exhausted, and fearful of returning to a dentist. The trauma extends far beyond the physical injury.
I am sharing this review because patients deserve accountability, transparency, and care. years later, I am still dealing with the consequences — physically, emotionally, and financially.
I hope this encourages proper accountability and prevents another patient from going through what I have endured.
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