DC
Dr C Minaar & Partners
Unclaimed Business
DC
Dr C Minaar & Partners
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
2|3 Reviews
Jun '25 - May '26
5(0%)
4(33.3%)
3(0%)
2(0%)
1(66.7%)
5(0%)
4(33.3%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Dr C Minaar & Partners
Dr C Minaar & Partners has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Dr C Minaar & Partners across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Karisma S
1 reviews | Active since Jan 2020
13 Feb 2026, 08:31
Permanent Facial Burns, No Compensation & No Accountability
In December 2021, I underwent a wisdom tooth removal procedure performed by Dr Minaar at Birchleigh Clinic. During the procedure, incorrect equipment was used. The drill bit overheated and caused a severe burn from inside my mouth through to my cheek. When the instrument was removed, my internal gums were torn on both sides. The result: Severe facial burns Torn internal gum tissue Inability to eat or speak properly for months Syringing food into my mouth for over two months Permanent scarring and a keloid formation on my face Ongoing numbness in my tongue Misalignment of my lips Continued splitting of my lips during winter I incurred over R70,000 in medical-related costs, including: Wound specialist visits (weekly sessions) Two dermatologists A cosmetic surgeon Medication, creams, dressings and travel Loss of income of approximately R80,000 as I was unable to teach online for months I was promised by Dr Minaar that he would cover all costs incurred, including my medical expenses and lost income. Those promises were never honoured. When I did not accept a reduced settlement offer, communication ceased. I escalated the matter to the Health Professions Council of South Africa (HPCSA). After nearly two years of following up, submitting documentation, images, medical reports and receipts, I was informed that the matter was concluded under professional conduct proceedings. I was further advised that any fine imposed is paid to the HPCSA and not to the complainant, as it is not a civil compensation process. To date: I have not been reimbursed. I have not received compensation. I have not received clarity on meaningful corrective action. I am still living with permanent scarring and trauma. This process has left me financially drained, emotionally exhausted, and fearful of returning to a dentist. The trauma extends far beyond the physical injury. I am sharing this review because patients deserve accountability, transparency, and care. years later, I am still dealing with the consequences — physically, emotionally, and financially. I hope this encourages proper accountability and prevents another patient from going through what I have endured.
Helpful (0)
|Replies (0)KS
Karisma S
1 reviews | Active since Jan 2020
13 Feb 2026, 08:31
Permanent Facial Burns, No Compensation & No Accountability
In December 2021, I underwent a wisdom tooth removal procedure performed by Dr Minaar at Birchleigh Clinic. During the procedure, incorrect equipment was used. The drill bit overheated and caused a severe burn from inside my mouth through to my cheek. When the instrument was removed, my internal gums were torn on both sides. The result: Severe facial burns Torn internal gum tissue Inability to eat or speak properly for months Syringing food into my mouth for over two months Permanent scarring and a keloid formation on my face Ongoing numbness in my tongue Misalignment of my lips Continued splitting of my lips during winter I incurred over R70,000 in medical-related costs, including: Wound specialist visits (weekly sessions) Two dermatologists A cosmetic surgeon Medication, creams, dressings and travel Loss of income of approximately R80,000 as I was unable to teach online for months I was promised by Dr Minaar that he would cover all costs incurred, including my medical expenses and lost income. Those promises were never honoured. When I did not accept a reduced settlement offer, communication ceased. I escalated the matter to the Health Professions Council of South Africa (HPCSA). After nearly two years of following up, submitting documentation, images, medical reports and receipts, I was informed that the matter was concluded under professional conduct proceedings. I was further advised that any fine imposed is paid to the HPCSA and not to the complainant, as it is not a civil compensation process. To date: I have not been reimbursed. I have not received compensation. I have not received clarity on meaningful corrective action. I am still living with permanent scarring and trauma. This process has left me financially drained, emotionally exhausted, and fearful of returning to a dentist. The trauma extends far beyond the physical injury. I am sharing this review because patients deserve accountability, transparency, and care. years later, I am still dealing with the consequences — physically, emotionally, and financially. I hope this encourages proper accountability and prevents another patient from going through what I have endured.
0
Replies (0)NM
NOSICELO M
1 reviews | Active since Jan 2020
12 Feb 2026, 08:51
Breach of Patient Confidentiality
Dear Practice Manager, I am writing to lodge a formal complaint regarding a serious breach of my personal information by a receptionist at Dr Minaar’s practice, Wilma. I called this morning and spoke to Claudette. Wilma accessed my details from the practice files and disclosed them to telemarketers despite the fact that she does not know me personally and had no legitimate reason to access or share my information. This is a clear violation of patient confidentiality, privacy laws, and professional standards. I am extremely concerned about how my personal information was handled and the lack of safeguards to prevent this type of misconduct. I request: A full investigation into this incident. Written explanation from Wilma Confirmation that my personal information is now secure and will not be misused again. Please treat this matter with urgency and seriousness. I expect a formal response within a reasonable timeframe.
Helpful (0)
|Replies (0)NM
NOSICELO M
1 reviews | Active since Jan 2020
12 Feb 2026, 08:51
Breach of Patient Confidentiality
Dear Practice Manager, I am writing to lodge a formal complaint regarding a serious breach of my personal information by a receptionist at Dr Minaar’s practice, Wilma. I called this morning and spoke to Claudette. Wilma accessed my details from the practice files and disclosed them to telemarketers despite the fact that she does not know me personally and had no legitimate reason to access or share my information. This is a clear violation of patient confidentiality, privacy laws, and professional standards. I am extremely concerned about how my personal information was handled and the lack of safeguards to prevent this type of misconduct. I request: A full investigation into this incident. Written explanation from Wilma Confirmation that my personal information is now secure and will not be misused again. Please treat this matter with urgency and seriousness. I expect a formal response within a reasonable timeframe.
0
Replies (0)GS
Gary S
1 reviews | Active since Jan 2020
24 Jan 2026, 18:26
Dentist that tried to cover up a butcher and won't except responsibility
I Went into Dr Minaar and Partners to have a Tooth Exstracted.I was by a Dr Jordaan.She tried to remove a tooth but let her assist hold a chisel. Well the chisel went skew and hit a hole straight through my sinus. Was told to come back next day.Dr Minaar tried to cover up Dr Jordan's mess up for almost 4 months. HE TRIED to close the hole with in chair surgery every week.I was in pain for 4 months.When I asked where was Dr Jordan was told she imegrated!How convenient. AFTER 4 months of pain and Antibiots Every week for 4 months I asked to go to a Maxilo facial Surgeon. HAD a massive reconstruction surgery. The Dr told me who ever operated or tried to fix this almost killed me!This could of gone septic and I could of died!I sent Dr Minaar emails afterwars about my medical bills and never got a reply!I had to suffer because of his practice medical Mal practice. I would never recommend anyone there!Dr Butcher of Glen Marais!
Helpful (0)
|Replies (0)GS
Gary S
1 reviews | Active since Jan 2020
24 Jan 2026, 18:26
Dentist that tried to cover up a butcher and won't except responsibility
I Went into Dr Minaar and Partners to have a Tooth Exstracted.I was by a Dr Jordaan.She tried to remove a tooth but let her assist hold a chisel. Well the chisel went skew and hit a hole straight through my sinus. Was told to come back next day.Dr Minaar tried to cover up Dr Jordan's mess up for almost 4 months. HE TRIED to close the hole with in chair surgery every week.I was in pain for 4 months.When I asked where was Dr Jordan was told she imegrated!How convenient. AFTER 4 months of pain and Antibiots Every week for 4 months I asked to go to a Maxilo facial Surgeon. HAD a massive reconstruction surgery. The Dr told me who ever operated or tried to fix this almost killed me!This could of gone septic and I could of died!I sent Dr Minaar emails afterwars about my medical bills and never got a reply!I had to suffer because of his practice medical Mal practice. I would never recommend anyone there!Dr Butcher of Glen Marais!
0
Replies (0)MM
Mncedi M
1 reviews | Active since Jan 2020
31 Jul 2015, 08:01
Great Sevice all round
Getting your teeth cleaned by a professional is always a scary thing. This statement is no longer true in my case, I want to applaud Zelda in room 8 of the above mentioned facilities. My previous experiences were nightmares but after she cleaned my teeth for the first time I knew I was going to get my teeth cleaned by her again, not only is she gentle when cleaning teeth she is also aware of the fact that she is providing a service to a human being she is able to answer all relevant questions to her field of work. Additional to this there is Dr Williams who did my wisdom tooth filling, the doctor made me comfortable by demonstrating that he knew exactly what he was talking about and the service as well demands a round of applauds. Last but not list the reception when you call to make a booking is very efficient. You guys are STARS, keep up the great work you are doing.
Helpful (0)
|Replies (0)MM
Mncedi M
1 reviews | Active since Jan 2020
31 Jul 2015, 08:01
Great Sevice all round
Getting your teeth cleaned by a professional is always a scary thing. This statement is no longer true in my case, I want to applaud Zelda in room 8 of the above mentioned facilities. My previous experiences were nightmares but after she cleaned my teeth for the first time I knew I was going to get my teeth cleaned by her again, not only is she gentle when cleaning teeth she is also aware of the fact that she is providing a service to a human being she is able to answer all relevant questions to her field of work. Additional to this there is Dr Williams who did my wisdom tooth filling, the doctor made me comfortable by demonstrating that he knew exactly what he was talking about and the service as well demands a round of applauds. Last but not list the reception when you call to make a booking is very efficient. You guys are STARS, keep up the great work you are doing.
0
Replies (0)