PATHETIC, UNPROFESSIONAL AND BAD TREATMENT TO PATIENTS.

The treatment we received at Lister Building leaves less to be desired. I and my family have been their patients for more than ten years, including close relatives.

I sat on those cold chairs for about three hours. My kid started being restless asking for food. I could not move because there were individuals who were made to skip the queue. One child threw up while in the queue and we wanted to assist by cleaning. To our surprise, one of the cleaners said it was the responsibility of the mother to clean. That did not sit well with us as well. Shd came later and cleaned. Three ladies requested for a manager on duty but struggled to get his/contacted. Some rude tall lady, with less empathy came. We then aired our frustrations. Another staff member said whoever wanted a refund should come and stop making noise. I decided to stay for an hour and Idecided to rush myself to Life Brenthurst Clinic. I tried to explain to those staff members that my situation needed emergence attention not to be treated as they imp****. They ignored me just like the rest who aired their frustrations. They also us what did we expect where was only one doctor on (Dr Nyathi). They said they the other was busy undressing and/or undressing another patient. I was surprised because it took almost 3hours to so. Why didn't Dr Maphisa and Partners send another doctor to feel the gap. Especially when they told they were busy with circumstion as well. Any, I decided to sit back on my chair. When I realised I was shivering and sweating at the same time and my whole body was sore with splitting headaches. I then rushed to Brenthurst- Emergency where I was admitted and treared on the spot. I was then admitted.getting.

Before I talked with a reception who gave attitude and asked for my refund. She said she has done since I was not treated there. My daughter is a witness.

Just close that practice because you are also exploiting Dr Nyathi there.

I thank God that I'm alive!