Dr chase a patient after waiting the whole day to be treated

I went there to consult as a pregnant woman. OK I was there from half 7 till late around 17h00 no service. The receptionist was rude when I asked why are they not updating us if Dr is not available or late because this is a private sector we expect good service. The receptionist went and told the Dr and she called me and checked me. I could hear she was not friendly after she told me it better be the last time I visit her. I am complaining I don't know even know half of her work. I said but Dr I wasn't complain I told that lady to communicate with us and try arrange a way that can work unlike people waiting for Dr the whole day. Some days we are being turned away and late after being seated the whole day. Just imagine you wait the whole day only to be told we can't help you around 17h00 while you were there since 7h00. The Dr didn't want to hear anything I say chased me out of her room told me to never come back. I left there pregnant with tears not knowing what I did wrong. I only asked if they can't find a method that can work well that people waiting the whole day. Yes in gov hospitals we expect that because we don't pay that is why we choose to pay because we want best service. I have never been ill treated by a Dr in my life. It was the 1stvo see a Dr chasing a patient for raising concerns. I wasn't disrespect, I spoke well because shes older anyway I don't go around directing people. I thought she's my Dr I can be free to raise any concerns.