Overcharged for consultation

I was shocked to receive my bill for R1 350.00 for a 10min visit with Dr Troost. The only reason for me seeing him is because he did my previous Sinus op in 2012. Imagine my disgust on hearing that they not only lost my client file, but that I had to fill out forms again. My appointment was for 16h15, but I only went in at about 16h45. I know that my appointment was only 10min because the time stamp on my receipt is 17h00 and the receptionist had to first \work out\" the fee for the \"procedures\" done. What procedures? He looked in my ears, throat and nose. I had to re-explain to him about my previous ops, what he did etc. All of this he would have known if they hadn't have lost my file. I was instructed to have an allergy blood test, a CT scan and then come back to see him again. How much will all of that now cost? - including another R1 350.00 to \"chat\". I'm only on a hospital plan and I'm a single mother of 2. I should have rather gone to Dr Myburgh at Durbanville Medi-Clinic, he's brilliant and doesn't cost an arm and a leg. Needless to say Dr Troost won't see me again, or get any referrals. Very disappointed indeed. Shame on you."