1 reviews | Active since Member
I recently took my mother in law to Dr PM Naidoo and Associates. The initial visit was very promising and went well but the follow ups were a nightmare. Very unprofessional, inefficient and lack service delivery. Wrong codes submitted to medical aid - delays - no follow ups - we needed to follow up with medical aid - when they tell you that they will get back to you - they don't - you need to call them and no response - calls to the rooms were not returned. Although medical aid authorized the earring aid - they needed to wait for the funds - wait until medical aid pays before service can be rendered. Then incorrect speaker sizes were ordered/delivered. Could not stick to time frames and promises made. Don't stick to appointment times. When questioned about their service - the only response is more excuses. Did not even complete my mother in law follow up with them. Will definitely NOT RECOMMEND them to anyone.