Mistreatment by a docters practise manager Stllenbosch mediclinic

On 13 feb 2023 i rushed to the ER stellenbosch mediclinic with my son who had chest pain and could not breath,he was then admitted in hosp ,on 21 Feb i recieved an account from the docter that was declined by my medical aid ,so i phoned the hosp and they explained why it was not paif,i phoned the docters practise and Nerine Truter answered and told mr that the docter could not make any cahnges on the codes and refered me to their accounts people where i spoke to Warren who said i should send an email.If did do and recieved a nasty email from Nerine Truter the practise manager where she accused me as that i was threathening the docter soi pckrd up the phone and phoned her asking her to the allegations made i told her that the hospital told me that the docter were never suppose to go over my child and asked her whos at fault she then replied its your fault for taking your child to the Er mediclinic stellenbosch,i then flipped and asked her where i should havr taken my chil,you have a person hr cannot breath pain on the chest soyou should just give him sugar water and leave him to die,the docter never phoned me back ,im just a desperate mother who is bei g mistreated by a practise manager who is not even the docter himself,im also going to take thisto the medical board and ombuds man this mistreating of people has to stop ,to how many others does this person do this we are human beings not animals and would like to be treated as such