

Dr Smook & Hugo
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have asked the RXME Group multiple times over the last three months to provide their documentation, licensing numbers, and proof that their products are compliant with South African regulations. To date, I have received no proof. Communication is extremely poor. Dr Tommie repeatedly promises to phone, WhatsApp or follow up — and then disappears for weeks. The moment I ask anything “difficult” or request formal proof, I am ignored again. This pattern has repeated itself with more than one doctor within their group. This is unacceptable and unprofessional. Doctors are supposed to have an ethical obligation to their patients — if these are in fact legitimate, registered doctors. I am still waiting for clear evidence that the “medicine” being provided is approved by SAHPRA, as required for any product of this nature. Until RXME can provide transparent documentation, registration numbers, and regulatory proof, I strongly advise others to proceed with caution.
1 reviews | Active since Jan 2020
I have asked the RXME Group multiple times over the last three months to provide their documentation, licensing numbers, and proof that their products are compliant with South African regulations. To date, I have received no proof. Communication is extremely poor. Dr Tommie repeatedly promises to phone, WhatsApp or follow up — and then disappears for weeks. The moment I ask anything “difficult” or request formal proof, I am ignored again. This pattern has repeated itself with more than one doctor within their group. This is unacceptable and unprofessional. Doctors are supposed to have an ethical obligation to their patients — if these are in fact legitimate, registered doctors. I am still waiting for clear evidence that the “medicine” being provided is approved by SAHPRA, as required for any product of this nature. Until RXME can provide transparent documentation, registration numbers, and regulatory proof, I strongly advise others to proceed with caution.
Hellopeter has tracked Dr Smook & Hugo across 1 reviews. Dr Smook & Hugo hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Dr Smook & Hugo? Write a review to help others decide.
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