Treatment and wrong dosages on my medication

I experienced bad attitude and treatment with the receptionist from Dr Tumi's practice today. I literally teared up when i got to the consultation room in front of the Dr and I had to explained to her that im not happy with the treatment i got from her receptionists. There's this short chubby lady with dreadlocks she really gave me a bad attitude, its like she didnt wanna help me or even hear me out. I had a follow up appointment with the Dr on the 17.04.2024 when i got home i picked up that something doesn't add up with the medication that they gave me. I called the office on the 19th April 2024 asking to see a Dr just so that she can clarify for me the medication she gave me. When i got there i was told that the Dr wrote a script for me and she wont be able to see me unless i pay for a consultation. Guys tell me how does a Dr write a script ithout even hearing why i wanted to see her? I told tge lady that im not there to consult though, i just came to ask for clarity in relation to the medication that i was provided with on the 17.04.2024🥺 they still refused. I had to make means to pay for the consultation so that i can see the Dr which I ended up seeing. When i got to the Dr i picked up that they messed up my dosages and I was taking wrong dosages from the get go. From a month ago to be precise. The whole of March I've been taking wrong dosages and half of April 🥺

I dont know how to comprehend this but yeah, the Dr was humble and nice but my overall experience with the receptionist was very bad.