Fake Weave

I bought a long straight full frontal weave, 26 inches, grade 13, 2 bundles and full frontal closure for R2450 in October 2022 at Shop D43, I swiped to make the payment. After a month a realized the the quality of the hair is not grade 13 , the was tangling, shredding. So I made a video of the hair I sent it to them, they asked me if I have a slip, I told them that I don't have a slip anymore since this is an old purchase but I explained to them that I swiped when I made the payment I still have proof of that transaction. After that they never responded to my whats app messages. I then decided to go to the shop for assistance, when I got there I showed them the weave and one of the guys who work there confirmed that its not grade 13, but the Chinese owner refused to help me and called security to kick me out because I'm disturbing the business. I also wrote my review on their Instagram but they removed it.