

Dream Cosmetics
Based on recent customer reviews, Dream Cosmetics receives sharply divided feedback. A recurring theme among dissatisfied customers is non-delivery of paid orders, with clients consistently mentioning long delays, unfulfilled promises around branded products, logo design, and website creation, and unresponsive communication from staff including the named product manager. Several customers describe pursuing legal action or refunds. In contrast, a smaller group of customers praise the brand for premium product quality, attractive packaging, and professional service when orders are completed, suggesting inconsistent fulfilment is the central pain point.
TrustIndex
3
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Stay away from Dream Cosmetics I ordered beginning March for makeup products for my small business and paid 50% deposit. It's been almost 3 months and still no delivery was done. As soon as I made deposit, WhatsApp was not responded to as efficient as when I had to make payment. It's been over a month that I don't get responses on messages sent and they don't answer calls. Esther who deals with the communication, totally ignores my messages. I asked for a refund, still nothing. Dream Cosmetics and their team (Esther and partner) is a *******. Don't do business with them. They harass you for the deposit, once deposit is made you don't get feedback and they don't answer messages or calls. If I could, I would give them a zero rating. www dreamcosmeticssa.co.za Company registration 2021/650767/07 They should be dealt with legally.
1 reviews | Active since Jan 2020
Stay away from Dream Cosmetics I ordered beginning March for makeup products for my small business and paid 50% deposit. It's been almost 3 months and still no delivery was done. As soon as I made deposit, WhatsApp was not responded to as efficient as when I had to make payment. It's been over a month that I don't get responses on messages sent and they don't answer calls. Esther who deals with the communication, totally ignores my messages. I asked for a refund, still nothing. Dream Cosmetics and their team (Esther and partner) is a *******. Don't do business with them. They harass you for the deposit, once deposit is made you don't get feedback and they don't answer messages or calls. If I could, I would give them a zero rating. www dreamcosmeticssa.co.za Company registration 2021/650767/07 They should be dealt with legally.
1 reviews | Active since Jan 2020
Im very disappointed with this company. I made payment in May 2025 and haven't received my products as yet . I have been promised that i will get my stock but they had a finacial suitation which they had reslove. I hate the lies and would prefer a refund . I think a proper investigate needs to be perform . Mr Chanda doesn't respond to WhatsApp anymore Huge concern
1 reviews | Active since Jan 2020
Im very disappointed with this company. I made payment in May 2025 and haven't received my products as yet . I have been promised that i will get my stock but they had a finacial suitation which they had reslove. I hate the lies and would prefer a refund . I think a proper investigate needs to be perform . Mr Chanda doesn't respond to WhatsApp anymore Huge concern
1 reviews | Active since Jan 2020
I have been waiting since July 2025 for my full order from them after being promised more than once that it will be shipped by 'friday'. Do not trust them. I am contacting my lawyer end of month.
1 reviews | Active since Jan 2020
I would love to delete my review regarding Dream Cosmetics. My business is AliCat Products and goods were delivered as promised.
1 reviews | Active since Jan 2020
I would love to delete my review regarding Dream Cosmetics. My business is AliCat Products and goods were delivered as promised.
1 reviews | Active since Jan 2020
I don't even know where to start, at first they were giving me hope, i registered my company and got my stock, very professional, then ordered lipstick. I waited for months, with no response from them next thing they delivered but, the product has been reduced to something that i dont understand like its for babie girls, my logo is not even properly displayed and even the colours that i ordered are not the same. I believe they have ****** so many people. When i ask they say i should keep them as sample they will do the right thing till today, my dream has been shattered just like that. Those who have been roobed by this Dream Cosmetics leta gather here and go to Sizokthola Mona Love chanel to help us. When it comes to ignoring people the so best. What a way to **** people
1 reviews | Active since Jan 2020
I don't even know where to start, at first they were giving me hope, i registered my company and got my stock, very professional, then ordered lipstick. I waited for months, with no response from them next thing they delivered but, the product has been reduced to something that i dont understand like its for babie girls, my logo is not even properly displayed and even the colours that i ordered are not the same. I believe they have ****** so many people. When i ask they say i should keep them as sample they will do the right thing till today, my dream has been shattered just like that. Those who have been roobed by this Dream Cosmetics leta gather here and go to Sizokthola Mona Love chanel to help us. When it comes to ignoring people the so best. What a way to **** people
1 reviews | Active since Jan 2020
All those who have had trouble with Dream Cosmetics, contact me at gowbee@gmail.com, there are at least 5 ladies busy with reporting them to the bank, media and have lawyers involved. We are looking for all ladies that are willing to come together to hopefully get their money back and close their business down and blacklist them completely, even possibly getting them arrested for *****.
1 reviews | Active since Jan 2020
All those who have had trouble with Dream Cosmetics, contact me at gowbee@gmail.com, there are at least 5 ladies busy with reporting them to the bank, media and have lawyers involved. We are looking for all ladies that are willing to come together to hopefully get their money back and close their business down and blacklist them completely, even possibly getting them arrested for *****.
1 reviews | Active since Jan 2020
I connected with Esther from Dream cosmetics in June to get my brand on the go. I paid over R4000 for business registration, website and stock. I waited over two months, even now I never received stock. Esther, the lady I have been speaking to, now doesn't answer my calls and watsapp. I drove to their offices today, 29 September 2025. Only to find that they moved offices and that they ran away as they have been ****ming people and people are looking for them. Please do not deal with this company. ****mers of note, ****s and braking all the promises
1 reviews | Active since Jan 2020
I connected with Esther from Dream cosmetics in June to get my brand on the go. I paid over R4000 for business registration, website and stock. I waited over two months, even now I never received stock. Esther, the lady I have been speaking to, now doesn't answer my calls and watsapp. I drove to their offices today, 29 September 2025. Only to find that they moved offices and that they ran away as they have been ****ming people and people are looking for them. Please do not deal with this company. ****mers of note, ****s and braking all the promises
1 reviews | Active since Jan 2020
I PLACED AN ORDER 6 WEEKS AGO. THEY TAKE YOUR MONEY, BUT FULL OF EXCUSES. PROMISING BRANDED PRODUCTS ETC. NOW I HAVE TO GET ANOTHER COMPANY, SPEND ANOTHER 6 PLUS WEEKS TO GET PRODUCTS. THIS IS NOT FAIR
1 reviews | Active since Jan 2020
I PLACED AN ORDER 6 WEEKS AGO. THEY TAKE YOUR MONEY, BUT FULL OF EXCUSES. PROMISING BRANDED PRODUCTS ETC. NOW I HAVE TO GET ANOTHER COMPANY, SPEND ANOTHER 6 PLUS WEEKS TO GET PRODUCTS. THIS IS NOT FAIR
Based on recent customer reviews, Dream Cosmetics receives sharply divided feedback. A recurring theme among dissatisfied customers is non-delivery of paid orders, with clients consistently mentioning long delays, unfulfilled promises around branded products, logo design, and website creation, and unresponsive communication from staff including the named product manager. Several customers describe pursuing legal action or refunds. In contrast, a smaller group of customers praise the brand for premium product quality, attractive packaging, and professional service when orders are completed, suggesting inconsistent fulfilment is the central pain point.
Dream Cosmetics has a TrustIndex of 3 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked Dream Cosmetics across 16 total reviews. How is the TrustIndex calculated? →