Travel Agency par excellence - Dreams Unlimited

After being very happy with a holiday to Thailand in 2012 arranged by Dreams Unlimited in Johannesburg, it was decided to use the services of this travel agent again for a holiday to Mauritius in 2024. Again this agency went to a lot of trouble advising on the details for this holiday, drawing on their extensive “hands-on” knowledge of Mauritius for the first week of the time away from South Africa. The resort for the second week away was decided by myself. This proved to be a complete disaster and should have been left to Dreams Unlimited as well. This resort fell far short of the image it portrayed in its marketing offering on their website. On the realisation that the holiday experience to Mauritius would be ruined by the offering of the second resort, Dreams Unlimited was approached to rescue the situation. Without any hesitation, Natasha at Dreams Unlimited went to a lot of trouble to secure a second booking at another resort. This was successfully achieved at very short notice and at a time when all the resorts were heavily booked. For a travel agency that goes more than the extra mile with all aspects of its service offering, Dreams Unlimited is highly recommended.