From annoyed to overjoyed.

Big thank you to Ndlambe Municipality on excellent service. I recieved a very high water bill which I could not believe on Monday morning and e-mailed a Lady at the Ndlambe Municipality to say that the amount was too high and there was no way we had used that amount of water. She said she would look into it with the dept concerned and get back to me. The following morning I received a e-mail apologizing for the amount as the meter had been incorrectly read and they amended my account immediately. I then received a email at the end of the week from the first person I had contacted to inquire if the problem had been resolved. Thank you.