Drommedaris Plettenberg Bay

VERY RUDE SALES ASSISTANT.

Since Drommedaris Furniture Store has been active in Plettenberg Bay I have always been a customer. At one stage I purchased all my beds and bedding for my guest house. I also purchased electrical goods as well as a gas stove. Recently I purchased a Juice extractor. The box and Instructions were not available at the time of purchase. They would telephone me when the box was found. I received no call so decided to pop in. On enquiring, the sales assistant gave me the box and instructions. She then informed me that she had called me several times. I immediately checked my phone to see the missed calls. No missed calls from Drommedaris. I then suggested to her that there was perhaps something wrong with their phone and showed her I had no missed calls from them. Almost immediately a salesman came from the back of the store and started shouting at me that there is nothing wrong with their phone. I tried to show him and explain to him that I had no missed calls. He shouted over me and was extremely rude. I have never in my life had such bad treatment from a salesman. I immediately ask to see the manager who was outside checking stock. He spoke to me and the salesman in question but offered up no solution or apology. I returned to the store and ask the sales assistant the name of the salesman in question. She refused to give me the name and didn't want to get involved. I will definitely not be visit or purchase anything from this store again until this salesman is reprimanded. I will also plan to share this unpleasant experience on all local platforms in Plettenberg Bay.