LC
Linda C
Active since Oct 2020
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
TEMU DOUBLE CHARGING.
If you are considering ordering from Temu I would be very cautious and check and double check the amount they are deducting from your bank account. It has come to my notice that Temu are crediting the amount twice on my Card Account. It has been very frustrating to contact them either by email or chat.
0 replies
5 months ago
VERY RUDE SALES ASSISTANT.
Since Drommedaris Furniture Store has been active in Plettenberg Bay I have always been a customer. At one stage I purchased all my beds and bedding for my guest house. I also purchased electrical goods as well as a gas stove. Recently I purchased a Juice extractor. The box and Instructions were not available at the time of purchase. They would telephone me when the box was found. I received no call so decided to pop in. On enquiring, the sales assistant gave me the box and instructions. She then informed me that she had called me several times. I immediately checked my phone to see the missed calls. No missed calls from Drommedaris. I then suggested to her that there was perhaps something wrong with their phone and showed her I had no missed calls from them. Almost immediately a salesman came from the back of the store and started shouting at me that there is nothing wrong with their phone. I tried to show him and explain to him that I had no missed calls. He shouted over me and was extremely rude. I have never in my life had such bad treatment from a salesman. I immediately ask to see the manager who was outside checking stock. He spoke to me and the salesman in question but offered up no solution or apology. I returned to the store and ask the sales assistant the name of the salesman in question. She refused to give me the name and didn't want to get involved. I will definitely not be visit or purchase anything from this store again until this salesman is reprimanded. I will also plan to share this unpleasant experience on all local platforms in Plettenberg Bay.
0 replies
22 months ago
LEFT A PENSIONER WITHOUT ACCESS TO FUNDS FOR THE WEEKEND.
On Friday afternoon 6th July I received a message on my Nedbank money app requesting that I go to my nearest bank to FICA. The bank was already closed. On Saturday 7th July morning I received an email advising the same and stating that I should FICA before the 12th July they would restrict access to the account. TODAY IS THE 7TH JULY AND NEDBANK HAVE DENIED ME ACCESS TO MY ACCOUNT. THEY HAVE LOCKED MY CARDS. TODAY the 7th July my account was restricted. I could not transact, draw money or make a purchase on my card. This is absolutely unacceptable. How can Nedbank leave a pensioner without access to her own money over a week-end. I have contacted 0860 555 123 FICA help center only to be told there is nothing they can do, I must go to my bank on Monday morning. In the meantime I am without money. I think the time has now come to change banks and move my Investments to a better bank.
0 replies
22 months ago
ABSA CARD DIV. NO RESPONSE FOR 7 MONTHS.
If I could I would actually give ABSA Bank no stars. I have been requesting their Credit Card Division via email and call center since last year November to please send me my latest statement. I have always received my statements via email and for no apparent reason last November they stopped sending. I have sent numerous emails to: contactcard@absa.co.za and also to actionline@absa.co.za . To date I have received no response whatsoever. Today, for about the 10th time I contacted the call center and was told a statement would be mailed to me. I have received nothing. I am now totally disgusted with the service (or) rather the no service I have received. As soon as I have paid the balance of this card I am going to close the account and all my Insurance and other accounts with ABSA Bank. I will not accept the excuse that it is my email at fault. I receive emails from my local municipality, from hellopeter, from other banks and numerous others.
53 replies
26 months ago
EASY PAY! AS EASY AS 123
VERY OFTEN WHEN PURCHASING ONLINE WHEN THE PAYING AND CHECK OUT PROCESS IS OFTEN DIFFICULT AND PAINFULLY SLOW. WITH EASY PAY ITS JUST LIKE IT SAYS! EASY AND SIMPLE TO USE.
58 replies
32 months ago
UNBELIEVABLE EFICIENT SERVICE.
I was having trouble with what I thought was lock and key problem on a Mercedes Vito. I contacted Knysna Locksmiths and after some difficulty with their Telom line I managed to retrieve a mobile number for Quinton. I advised Quinton of the problem and he suggested I have the vehicle towed to his premises as this would me the more economical alternative. Otherwise they would have to charge a call out to Plettenberg Bay, The vehicle was towed to their premises on Monday Afternoon and on Tuesday morning before midday my vehicle was ready for collection. Quinton explained exactly what the problem was with the Vehicle. Thank you Quinton for the efficient, friendly service. Something rarely experienced these days.
0 replies
62 months ago
Excellent Five Star Service.
On the 16th March 2021 at approximately 13.00 hrs. I ordered a De Walt Impact from this company online. The online process was painless. Within a few minutes I found what I wanted. The description of the article had all the information I needed and more. The checkout and payment were quick and simple. At 16.00hrs on the same day I received notification that my purchase had been shipped. On the morning of the 18th March I received my parcel. Considering I live out in the sticks this is fantastic service. Thank you CIB. keep up the good work. Linda Carnell. Plettenberg Bay.
134 replies
67 months ago
MRP HOME - DISGUSTING
5th September 2020 :I purchased online an Austin 8 Drawer Unit from MRP. 15th September: Unit delivered: Damaged and a very, very inferior product. Held together with staples. All the drawer had collapsed and could not be pulled out. Drawer runners loose. Back falling off. 16th September: I informed Customer Services: on 0800212535 : followed by an email with photos of the damage and description of all faults. I received an email from Krishnaveni Maduray informing me that a case had been opened and I would hear from customer liaison department. No response from Customer Liaison Dept. 23rd September: I emailed photos and description again asking when could I expect the unit to be collected and refunded. NO RESPONSE to my email. 6th , 7th, 14th 15th October I emailed Krishnaveni Maduray again. No response to any of the emails. Finally on the evening of the 15th October (a month after delivery) I received an email from her informing me that the courier would be arriving no later than Saturday 17th October to collect the unit. No Courier arrived. After another phone call I was then advised they would arrive Monday. No courier. I enquired again and was told that City Logistics would collect unit Tuesday 20th Oct.. No courier. I decided to phone City Logistics today to ask when can I expect them to come pick up for MRP Home. I spoke to a very helpful, efficient lady who informed me that they had no instructions in any form whatsoever from MRP Home to pick up goods from me in Plettenberg Bay. Now what! I am a pensioner and my husband passed away last year and I had to move into smaller premises. I scratched and saved just to buy this chest of drawers. Now to be treated like this is disgusting for any company and totally unacceptable. I will never, never set foot in a MRP HOME store again OR ONLINE. One month has passed and I am still without a chest of drawers and no money. I will certainly never recommend anyone to shop at MRP Home online. As for their Customer Service ... should be renamed Customer Disservice.
53 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
4 (50%)