CIB Partners
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About CIB Partners
CIB Partners has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked CIB Partners across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSA
Sharon A
1 reviews | Active since Jan 2020
25 Jan 2026, 10:52
Dewalt Combo CIB JHB
CIB Partners JHB, in Feb 2025 I purchased a Dewalt combo set and in Jan 2026 the drill stopped working. I called and the same day Sipho arranged for collection and on Friday I was told that the repair is complete. I wish other companies would have the same integrity when it comes to aftersales service level.
Helpful (0)
|Replies (0)SA
Sharon A
1 reviews | Active since Jan 2020
25 Jan 2026, 10:52
Dewalt Combo CIB JHB
CIB Partners JHB, in Feb 2025 I purchased a Dewalt combo set and in Jan 2026 the drill stopped working. I called and the same day Sipho arranged for collection and on Friday I was told that the repair is complete. I wish other companies would have the same integrity when it comes to aftersales service level.
0
Replies (0)jM
johann M
1 reviews | Active since Jan 2020
7 Nov 2024, 09:05
( 3 years Warranty My ASS !!!! )
All my power tools are Dewalt. However, I have recently lost all confidence in Dewalt and their services and product warranties. When investing in high-quality products, one expects them to be durable and accompanied by a reliable warranty. I've purchased Dewalt products. One off them was the DeWalt Tstak Radio/Charger | DWST1-81078-QW I've Paid ( R 6,799.00 ) Features & Benefits: * Compatible with the Tstak platform * Premium sound quality through DAB+/FM/AUX radio receiver * Bluetooth® technology to play music wirelessly * Control the radio from the palm of your hand with the Tstak Radio APP * Shock absorbing Rubber bumpers on all four corners of the device * Compartment latch easy to open with one hand * 4+1+1 Speakers give a very wide acoustic range * 2 mid-range speakers at the front and 2 at the rear * Colour Screen * Operates off and charges DEWALT battery packs, including FlexVolt batteries * USB charger and Aux port * IP54, protection against water and dust * With charging function for all XR batteries (10,8,14,4,18 and 54 Volt) * Power supply: 230V & 54V/18V/14.4V/10.8V LCD display with all information * DeWalt FM Radio / Charger Supp**** without batteries * Warranty: 3 years What's in the box: * DeWalt Tstak Radio/Charger Product label I have owned the speaker for approximately two years. The radio does not function, and the Bluetooth connection repeatedly disconnects from all devices. Additionally, if the volume exceeds 50%, the radio shuts down. I submitted the radio for repair, and Dewalt responded that I must pay R 6,799.00 for a new radio.!!!! I mean *** If I were to purchase a new radio and had R7000 at my disposal, I would not consider sending the radio for repairs.. ? ( 3 years Warranty My ASS !!!! ) I am considering replacing my current Dewalt power tools with a more dependable brand that provides exceptional customer service and warranty coverage.
Helpful (0)
|Replies (0)jM
johann M
1 reviews | Active since Jan 2020
7 Nov 2024, 09:05
( 3 years Warranty My ASS !!!! )
All my power tools are Dewalt. However, I have recently lost all confidence in Dewalt and their services and product warranties. When investing in high-quality products, one expects them to be durable and accompanied by a reliable warranty. I've purchased Dewalt products. One off them was the DeWalt Tstak Radio/Charger | DWST1-81078-QW I've Paid ( R 6,799.00 ) Features & Benefits: * Compatible with the Tstak platform * Premium sound quality through DAB+/FM/AUX radio receiver * Bluetooth® technology to play music wirelessly * Control the radio from the palm of your hand with the Tstak Radio APP * Shock absorbing Rubber bumpers on all four corners of the device * Compartment latch easy to open with one hand * 4+1+1 Speakers give a very wide acoustic range * 2 mid-range speakers at the front and 2 at the rear * Colour Screen * Operates off and charges DEWALT battery packs, including FlexVolt batteries * USB charger and Aux port * IP54, protection against water and dust * With charging function for all XR batteries (10,8,14,4,18 and 54 Volt) * Power supply: 230V & 54V/18V/14.4V/10.8V LCD display with all information * DeWalt FM Radio / Charger Supp**** without batteries * Warranty: 3 years What's in the box: * DeWalt Tstak Radio/Charger Product label I have owned the speaker for approximately two years. The radio does not function, and the Bluetooth connection repeatedly disconnects from all devices. Additionally, if the volume exceeds 50%, the radio shuts down. I submitted the radio for repair, and Dewalt responded that I must pay R 6,799.00 for a new radio.!!!! I mean *** If I were to purchase a new radio and had R7000 at my disposal, I would not consider sending the radio for repairs.. ? ( 3 years Warranty My ASS !!!! ) I am considering replacing my current Dewalt power tools with a more dependable brand that provides exceptional customer service and warranty coverage.
0
Replies (0)NB
Nicky B
1 reviews | Active since Jan 2020
23 Nov 2023, 11:28
CIB Partners Good Service and Dewalt Great Product
Purchased the Dewalt Cordless Fan with batteries and charger from CIB Partners for work and home use. Great service and product is exactly what was advertised. With loadshedding this product is a lifesaver. Great product and great service.
Helpful (0)
|Replies (0)NB
Nicky B
1 reviews | Active since Jan 2020
23 Nov 2023, 11:28
CIB Partners Good Service and Dewalt Great Product
Purchased the Dewalt Cordless Fan with batteries and charger from CIB Partners for work and home use. Great service and product is exactly what was advertised. With loadshedding this product is a lifesaver. Great product and great service.
0
Replies (0)AD
Awie D
1 reviews | Active since Jan 2020
30 Sept 2021, 07:31
Bad Service & Support for Bad quality STANLEY Machines!
I bought a STANLEY FATMAX Compressor and it seized after exactly ONE Year - almost to the day the warranty expired (...and of course I could only log a complaint a day or two after expiration of the warranty; CIB PARTNERS did not even try to repair it...) It was leaking oil constantly and needed to be refilled every now and then. It was still in mint condition (it still even had the protective plastic over the pressure gauges…), as I mainly used it for nailing every now and then. VERY disappointing machine and service - makes one wonders what quality and support one would get on other STANLEY, DEWALT, etc. products that CIB PARTNERS distribute…
Helpful (0)
|Replies (0)AD
Awie D
1 reviews | Active since Jan 2020
30 Sept 2021, 07:31
Bad Service & Support for Bad quality STANLEY Machines!
I bought a STANLEY FATMAX Compressor and it seized after exactly ONE Year - almost to the day the warranty expired (...and of course I could only log a complaint a day or two after expiration of the warranty; CIB PARTNERS did not even try to repair it...) It was leaking oil constantly and needed to be refilled every now and then. It was still in mint condition (it still even had the protective plastic over the pressure gauges…), as I mainly used it for nailing every now and then. VERY disappointing machine and service - makes one wonders what quality and support one would get on other STANLEY, DEWALT, etc. products that CIB PARTNERS distribute…
0
Replies (0)LC
Linda C
1 reviews | Active since Jan 2020
23 Mar 2021, 05:36
Excellent Five Star Service.
On the 16th March 2021 at approximately 13.00 hrs. I ordered a De Walt Impact from this company online. The online process was painless. Within a few minutes I found what I wanted. The description of the article had all the information I needed and more. The checkout and payment were quick and simple. At 16.00hrs on the same day I received notification that my purchase had been shipped. On the morning of the 18th March I received my parcel. Considering I live out in the sticks this is fantastic service. Thank you CIB. keep up the good work. Linda Carnell. Plettenberg Bay.
Helpful (0)
|Replies (0)LC
Linda C
1 reviews | Active since Jan 2020
23 Mar 2021, 05:36
Excellent Five Star Service.
On the 16th March 2021 at approximately 13.00 hrs. I ordered a De Walt Impact from this company online. The online process was painless. Within a few minutes I found what I wanted. The description of the article had all the information I needed and more. The checkout and payment were quick and simple. At 16.00hrs on the same day I received notification that my purchase had been shipped. On the morning of the 18th March I received my parcel. Considering I live out in the sticks this is fantastic service. Thank you CIB. keep up the good work. Linda Carnell. Plettenberg Bay.
0
Replies (0)