1 reviews | Active since Member
All my power tools are Dewalt. However, I have recently lost all confidence in Dewalt and their services and product warranties. When investing in high-quality products, one expects them to be durable and accompanied by a reliable warranty. I've purchased Dewalt products. One off them was the DeWalt Tstak Radio/Charger | DWST1-81078-QW I've Paid ( R 6,799.00 ) Features & Benefits: * Compatible with the Tstak platform * Premium sound quality through DAB+/FM/AUX radio receiver * Bluetooth® technology to play music wirelessly * Control the radio from the palm of your hand with the Tstak Radio APP * Shock absorbing Rubber bumpers on all four corners of the device * Compartment latch easy to open with one hand * 4+1+1 Speakers give a very wide acoustic range * 2 mid-range speakers at the front and 2 at the rear * Colour Screen * Operates off and charges DEWALT battery packs, including FlexVolt batteries * USB charger and Aux port * IP54, protection against water and dust * With charging function for all XR batteries (10,8,14,4,18 and 54 Volt) * Power supply: 230V & 54V/18V/14.4V/10.8V LCD display with all information * DeWalt FM Radio / Charger Supp**** without batteries * Warranty: 3 years What's in the box: * DeWalt Tstak Radio/Charger Product label
I have owned the speaker for approximately two years.
The radio does not function, and the Bluetooth connection repeatedly disconnects from all devices. Additionally, if the volume exceeds 50%, the radio shuts down.
I submitted the radio for repair, and Dewalt responded that I must pay R 6,799.00 for a new radio.!!!! I mean *** If I were to purchase a new radio and had R7000 at my disposal, I would not consider sending the radio for repairs.. ? ( 3 years Warranty My ASS !!!! ) I am considering replacing my current Dewalt power tools with a more dependable brand that provides exceptional customer service and warranty coverage.
Best regards,
Best regards,
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