DN
Droomers Nissan Paarl
Unclaimed Business
DN
Droomers Nissan Paarl
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Yusuf A
1 reviews | Active since Jan 2020
31 Mar 2021, 07:31
Poor customer service
When purchasing my vehicle, the finance lady was on leave and the person covering her was unable to get me approved because I already had a vehicle on my name. I applied myself with MFC and was approved. The finance lady returned to work and was then able to complete the deal. I collected the vehicle and a few days later did a road trip to sedgefield. While driving to Sedgefield I received a call from the dealership advisimg the safety report came back saying the bonnet needed to be repaired. So I was given a faulty and potentially unsafe vehicle to drive without neing informed about it. Droomers arranged for the repair to be done but I needed to get the vehicle to Paarl and collect it afterwards. I requested them to collect and deliver it but they were unwilling to. The only concession made was for me to be provided a loan vehicle while my car was in for repairs. Beware when buying a used vehicle from this dealership as their level of customer service leaves a lot to be desired. My car cost R250k so it was not a cheap car by my standards, maybe it was for them which is why i received the service that I did. I also was not compensated for the petrol or time I had to waste taking the car to them.
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Yusuf A
1 reviews | Active since Jan 2020
31 Mar 2021, 07:31
Poor customer service
When purchasing my vehicle, the finance lady was on leave and the person covering her was unable to get me approved because I already had a vehicle on my name. I applied myself with MFC and was approved. The finance lady returned to work and was then able to complete the deal. I collected the vehicle and a few days later did a road trip to sedgefield. While driving to Sedgefield I received a call from the dealership advisimg the safety report came back saying the bonnet needed to be repaired. So I was given a faulty and potentially unsafe vehicle to drive without neing informed about it. Droomers arranged for the repair to be done but I needed to get the vehicle to Paarl and collect it afterwards. I requested them to collect and deliver it but they were unwilling to. The only concession made was for me to be provided a loan vehicle while my car was in for repairs. Beware when buying a used vehicle from this dealership as their level of customer service leaves a lot to be desired. My car cost R250k so it was not a cheap car by my standards, maybe it was for them which is why i received the service that I did. I also was not compensated for the petrol or time I had to waste taking the car to them.
0
Replies (0)CJ
Charlotte J
1 reviews | Active since Jan 2020
28 Oct 2020, 15:11
Droomers Nissan Ricky Few
I bought a small Nissan NP200 from Ricky Few and received the most wonderful service! My car was delivered to my door. Ricky ensured that I was 100% happy and comfortable with the workings of my car. My next car will definitely be bought at the same dealer and same salesman again! Thank you Ricky and Droomers Nissan Paarl for your wonderful service!
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Charlotte J
1 reviews | Active since Jan 2020
28 Oct 2020, 15:11
Droomers Nissan Ricky Few
I bought a small Nissan NP200 from Ricky Few and received the most wonderful service! My car was delivered to my door. Ricky ensured that I was 100% happy and comfortable with the workings of my car. My next car will definitely be bought at the same dealer and same salesman again! Thank you Ricky and Droomers Nissan Paarl for your wonderful service!
0
Replies (0)TC
T C
1 reviews | Active since Jan 2020
16 Aug 2019, 14:19
EXCELLENT AFTER SALES SERVICE - DROOMERS NISSAN PAARL
At the end of July 2019 I bought a used car from Droomers Nissan Paarl. The test drive took place on a rainy day. I was impressed with the performance of the car and decided to go ahead with the purchase. When I received the car and had time to experience the "new" vehicle I found a few shortcomings that was not up to my standard. After contacting Droomers via the salesman, they went out of their way to accommodated me. ALL the shortcomings were seen to and either rectified or replaced with new items. I can recommend this business without hesitation. Many thanks to Doomers Nissan Paarl.
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T C
1 reviews | Active since Jan 2020
16 Aug 2019, 14:19
EXCELLENT AFTER SALES SERVICE - DROOMERS NISSAN PAARL
At the end of July 2019 I bought a used car from Droomers Nissan Paarl. The test drive took place on a rainy day. I was impressed with the performance of the car and decided to go ahead with the purchase. When I received the car and had time to experience the "new" vehicle I found a few shortcomings that was not up to my standard. After contacting Droomers via the salesman, they went out of their way to accommodated me. ALL the shortcomings were seen to and either rectified or replaced with new items. I can recommend this business without hesitation. Many thanks to Doomers Nissan Paarl.
0
Replies (0)