SUPER BAD SERVICE AND SURELY IT WAS THE LAST TIME

The worst bad unbelievable poor service we received from the long waiting period in the admin "centre stage" as they classify it to the doctor that used her mobile torch to inspect our daughter's throat that i had to assist her in holding the mobile torch as i could see that she was struggling already my spine was shivering, upon her assessment she could not even tell us what is it that she suspects, we had to tell her what meds our little one had used before etc, like it felt like we where at one of the local goverment hospitals/clinic's which such behavior would be expected . The doctor went on to say that we need to collect meds and injection that a sister will inject the child however to our surprise came a gentleman that asked if we waiting for what, i answered that we have an injection that we collected from their pharmacy and as he asked we give it to him AGAIN to our surprise this guy was just wearing a white T with no name badge, together with my wife we thought he is an assistant to the qualified nurse/doctor that is going to inject our child. Good heavens this guy proceeded to say i should bring the child so he can inject, i immediately told him NO i am not comfortable with him preforming the task he left the room and came in another lady that also failed to introduce herself and injected the child in a method or way we still not happy about. we went to request a for a service platform where we can lay a complain or suggestions which is NOT available. fast forward came a gentleman he said he is the client service manager and we relayed him our bad experience and all he said was sorry and he will talk to them. I urge anyone for peace of mind to seek alternative medical center especially when you are paying fees just like a private sector. what a waste of time , even the facilities are full of dust the walls . we cannot believe that Dr Tickely's Medizone has expanded their facilities to employ or make use of *********** personnel. DONT WASTE YOUR TIME AND MONEY BY VISITING THEIR PRACTICE ROOMS, Different doctors everyday . People go there thinking they will be treated by Dr Tickely as it states outside to your surprise Boom a new *********** doctor. disgusted totally. The so called service manager till now he hasn't called back, sies