DUCATI BAD SERVICE

I bought my Ducati Diavel XS in 2018 when Ducati was still in Johannesburg. Thee weeks after I bought my motorbike, she was back with a problem with the rear brakes. She went back three times in six months for the same problem only to let me know that they have a factory problem and are waiting for Ducati to let them know when and how they are going to fix the issue. In the meantime ownership of the franchise has changed and offices have moved to Pretoria Centurion with the owner by the name of Josh. On the opening night I was asked by the owner if I could bring my bike and park it on the floor for the opening, which I did. I also discussed my problem with him seeing that the problem was still not rectified. I was told that they will have no problem repairing the motorcycle seeing that all this happened while still under guarantee. I found out two weeks ago that they have finally found a solution for the rear brakes failing all the time and I immediately phoned Ducati Centurion to have my bike repaired seeing that I have no rear brakes. I got a call from them yesterday telling me that I have to pay for the labor and for the transportation of my bike. This is absolutely ridiculous seeing that the problem started weeks after I bought her brand new. I had her back three times within the guarantee period and was told that they do not have solution yet and the factory is looking in to the problem. This should still be paid by Ducati in full seeing that I bought a bike with a problem from new and the salespeople knew about it and did not tell me. Please be careful when buying any products, first google and make sure that the dealer can and will stand by his guarantee and will not later back out or let you down like I was from day one with Ducati SA. i WILL RATHER ADVICE YOU TO BUY ANOTHER PRODUCT.