Dulux head office :customer oriented

We are painting the house so I phoned Dulux head office to ask for advice .08600 number .I spoke to Lorraine who was patient and willing to take me through the colour charts and all .My phone was distorted so she called me back ,very unusual with businesses I must say needless to say we planned for the whole house compatibility of colours ,textures etc and she was selling the product knowledge to detail.Thanks Lorrraine and Dineo ,you have exceeded my expectations and A loyal customer …that’s me now .