Outstanding monies from 2016. Please PAY!!!

To whom it may concern and hopefully avoid some other companies/clients to make the same mistake.

Duma Travel Owes us an outstanding amount of R60,275.00 since 2016. This amount includes payments outstanding for accommodation, meals and a conference that was held in December 2016.

We have been struggling now since then with a lot of telephone calls, e-mails etc to get this money from them for these services supplied.

I have been dealing with a lot of different people during this time and nobody have been able to assist, they either do not answer back your calls/e-mails or they just never around.

The previous finance team who I understand was retrenched made a commitment to us to pay an amount of R10,000.00 weekly starting from the 1st week in February 2018 until the account was settled in full. We only received the 1st R10,000.00 at the end of March 2018 and that was it.

The new/current finance team now wants to offer another payment plan which entails R10,000.00 to be paid every 2 weeks starting from the 29th of June 2018 until settled in full.

We asked that we receive a proper payment arrangement on a letterhead that entails the different dates when payment will be made and finally received it a week after but it was done in such an unprofessional manner that I do not understand how they can still do business with other companies.

We have been giving this people more than enough time to settle this account and enough is enough!

So while we are patiently awaiting for the 1st payment of R10,000.00 on the 29th of June 2018 we thought of dealing our experience and hopefully will help any company thinking of using them.