1 Star — Terrible Experience!

Placed my order at 12:58 PM and waited patiently, but my driver seemed completely lost. I tried calling numerous times with no luck. After almost an hour and a half of waiting, the driver finally showed up at 2:25 PM — with ice-cold food.

I refused to accept the order and sent it back with the driver. I immediately contacted Uber Eats support, expecting a full refund for such poor service, but instead was told I’d only receive a partial refund. Absolutely unacceptable!

This experience was a total waste of time and money. Uber Eats needs to take responsibility as well as the restaurant for failed deliveries and start valuing their customers instead of making excuses. Definitely won’t be ordering from them again.