Dunlop 18 month inshutsnce a marketing ****?

Recently nought 2 tyres at Dunlop zone Jbay. These tyfes have 18 month pothole inshurance. 2 days later we hit s pothole. Dunlop Zone Port Elozabeth, 🙄 Neltune tyrescould not help us with a claim. Not HiQ

HQ or TyreMart was willing to help. Now back at Jbay tyres we get told the claim can take up to a day. Ee are traveling. We paid good money for the tyrrs becaise the markeyed inshurance.