Durban Halaal Meats
1.6|10 reviews
NS
Neritha S
1 reviews | Active since Member
20 Jan 2022, 08:08
ROTTEN AND OFF FOOD from RUDE STAFF
Absolutely pathetic service and the food is rotten.. I bought Lamb for the value of R1000 that was on sale on the website, when I picked it up, the meat was already packed, when I got home and opened the package, the meat was off and the color was now gone grey/greenish.. When I went back to the store for a refund, the guy comes up to me with his right hand on his gun which is completely visible to see and is also illegal to be shown in public.. He told me I should have kept it in the freezer and that's why it went off, but my friend told him that is not the case and when we asked for a refund this arrogant and rude and useless person said he needs to confirm before paying out, he took the slip and still hasn't paid me back.. The butchery is a JOKE, it's PATHETIC, PLEASE DO NOT BUY FROM HERE..
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Replies (53)Durban Halaal Meats's replyOfficial
20 Jan 2022, 08:44This sounds very very strange Neritha. My Name is Muhammed and I own Durban Halaal Meats. Can you advise me of a time and date that you returned the meat. And to whom did you speak with. I’d love to go through the camera footage and discipline said staff member. I assure you that this is not the way we treat our customers. My number is 0731786159. If you would be kind enough to send me a message, I’ll gladly call you to rectify this unfortunate incident.
Best regards,
Durban Halaal Meats's reply20 Jan 2022, 08:44
Official
This sounds very very strange Neritha. My Name is Muhammed and I own Durban Halaal Meats. Can you advise me of a time and date that you returned the meat. And to whom did you speak with. I’d love to go through the camera footage and discipline said staff member. I assure you that this is not the way we treat our customers. My number is 0731786159. If you would be kind enough to send me a message, I’ll gladly call you to rectify this unfortunate incident.
Best regards,