1 reviews | Active since Member
We had a business meeting in Johannesburg a week ago and needed a hotel for an overnight stay. We got suggestions from the Agoda site about Riverton manor hotel' home away from home only better' We checked in that night and was absolutely disappointed. The beddings were filthy and not changed since the last couple stayed over, quite evident with all the bodily fluids on the blankets and bed sheets. After the long drive we looked forward to a hot shower which we didnt do either and the shower cubicle was also filthy. I added a review on their Facebook page to which I received a response saying their rooms are always clean and they had checked the room the morning after our stay and there was nothing wrong, thank goodness we had taken photos of the room and bathroom and sent it to them. They then sent an email apologising for the state of the room and the excuse was that they had to cut down on cleaning staff because of the current covid 19 lockdown. This to me was unacceptable and unprofessional as nobody should have to pay to sleep in that sort of filth!