Offer ZERO guarantees on their work

Durbanville Landscaping did significant work in our backyard. Within 2 months of completing the work we noticed paving sagging by our pool (by the new retaining wall) and by the new retaining wall next to our neighbour the soil was washing away.

We contacted Eugene and he said it must be due to excess water from our neigbours (both behind us and next to us). He agreed to come look. This happened multiple time, promises to visit to no avail.

Durbanville Landscaping lied repeatedly about coming to check, never showed, no offer zero guarentee on work done and suggest he can fix his work if insurance is involved.

Avoid if you value your money, while it appears they know what they are doing, multiple contractors have come (including our insurance) and have all said there were very obvious mistakes made by Durbanville landscaping.

I can only assume Eugene knows he is taking shortcuts since he never came to even check the damage (and lied multiple times about visiting), he doesn't back his own work and you can't believe his word.