Duroc Hospital
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Duroc Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Duroc Hospital across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I visited Dr. Siphamandla Philasande Zulu at Suite 1114, 11th Floor, to receive a norethisterone contraceptive. However, the claim submitted to Bonitas was for Depo-Provera 1ml, which is incorrect. I was charged R589.04 for this service. When I contacted the receptionist to address the error, she was extremely rude and refused to apologize. Her attitude was dismissive, and I felt disrespected. Even during the consultation, she appeared uninterested, did not respond to my questions, and instructed me to leave my ID and go print my medical aid card, despite having a digital version. This experience was deeply disappointing, and I do not intend to return to this practice.
1 reviews | Active since Jan 2020
I visited Dr. Siphamandla Philasande Zulu at Suite 1114, 11th Floor, to receive a norethisterone contraceptive. However, the claim submitted to Bonitas was for Depo-Provera 1ml, which is incorrect. I was charged R589.04 for this service. When I contacted the receptionist to address the error, she was extremely rude and refused to apologize. Her attitude was dismissive, and I felt disrespected. Even during the consultation, she appeared uninterested, did not respond to my questions, and instructed me to leave my ID and go print my medical aid card, despite having a digital version. This experience was deeply disappointing, and I do not intend to return to this practice.
1 reviews | Active since Jan 2020
horrific service receied from staff(Dr and all the nurses in ICU medical
1 reviews | Active since Jan 2020
horrific service receied from staff(Dr and all the nurses in ICU medical
1 reviews | Active since Jan 2020
I had a premature baby last week at Durdoc hospital and he laned up in Nicu.. The attitude of the nurses was terrible from the first day, no one came to inform me about my baby's condition cause I had a csection and couldn't walk to the Nicu unit to see him.On the second night of my stay one of the staff members callede to the side and reprimanded about touching him she said my touching stimulates him and gives him breathing problems there was no compassion and understanding shown.On the 5 th day baby's fluids were incorrectly administered for over 12 hours which could have the baby to greater complications.. The thing that really drove me nuts is when I was denied the opportunity to breastfeed my baby because they said his jaundice levels were high all in all their level of care is terrible. Their attitude is even worse. Even when I phone to check on my child they respond like unprofessionals.. I really wish to know what I can do so that no one else experiences what I'm going through .
1 reviews | Active since Jan 2020
I had a premature baby last week at Durdoc hospital and he laned up in Nicu.. The attitude of the nurses was terrible from the first day, no one came to inform me about my baby's condition cause I had a csection and couldn't walk to the Nicu unit to see him.On the second night of my stay one of the staff members callede to the side and reprimanded about touching him she said my touching stimulates him and gives him breathing problems there was no compassion and understanding shown.On the 5 th day baby's fluids were incorrectly administered for over 12 hours which could have the baby to greater complications.. The thing that really drove me nuts is when I was denied the opportunity to breastfeed my baby because they said his jaundice levels were high all in all their level of care is terrible. Their attitude is even worse. Even when I phone to check on my child they respond like unprofessionals.. I really wish to know what I can do so that no one else experiences what I'm going through .
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