DG
Dynasty Gas
Unclaimed Business
DG
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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wilma J
1 reviews | Active since Jan 2020
11 May 2023, 06:54
Dynasty Gas - do not use them to buy gas,. leaking bottles
So i purchased a 19 KG bottle of gas and a 9kg. The 19 KG was standing in my lounge and I just smelt gas. I broke the seal and connected it to my gas stove. used a match to test it and the whole thing went up in flames. I disconnected the bottle and took it outside immediately called the company. They wanted to come into my house and test my stove because according to them it was my regulator - i told them i was not comfortable. Asked them if i could bring the bottle the saturday but i had a family medical emergency and whatsapped them asking if they could come and fetch it instead. they only read and responded on 2 May. I was waiting for them and sent them a message yesterday I wanted a refund and the 16kg exchanged for my original empty 19 kg and my money back, now i am the one that is in the wrong - they refuse to refund me my full amount- they will only refund me for the gas left in the bottle. it is not my fault that the bottle is leaking.
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wilma J
1 reviews | Active since Jan 2020
11 May 2023, 06:54
Dynasty Gas - do not use them to buy gas,. leaking bottles
So i purchased a 19 KG bottle of gas and a 9kg. The 19 KG was standing in my lounge and I just smelt gas. I broke the seal and connected it to my gas stove. used a match to test it and the whole thing went up in flames. I disconnected the bottle and took it outside immediately called the company. They wanted to come into my house and test my stove because according to them it was my regulator - i told them i was not comfortable. Asked them if i could bring the bottle the saturday but i had a family medical emergency and whatsapped them asking if they could come and fetch it instead. they only read and responded on 2 May. I was waiting for them and sent them a message yesterday I wanted a refund and the 16kg exchanged for my original empty 19 kg and my money back, now i am the one that is in the wrong - they refuse to refund me my full amount- they will only refund me for the gas left in the bottle. it is not my fault that the bottle is leaking.
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