E-Clear Technologies
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
E-Clear Technologies
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJV
John V
1 reviews | Active since Jan 2020
2 Apr 2026, 12:23
E-Clear Pool Filtration Does Not Work at all
I was sold a system that warranted that it was a cleaner, low maintenance, long term cost effective alternative to chlorine and salt chlorinator. After 3 years and much back and forth between the company and myself i had to come to the conclusion that this system is absolute ******* and does not work as the company promises. The pool was always green and growing algae badly. Advice is regularly contradictory between calls and every problem I brought up had some excuse for the occurrence that they never take responsibility for. I have had to drain the pool twice now and redo the walls as they turn blue even when you test the water 3 times a week. I had to put in a PH regulating system (R14000) because they said the problem was ph not managed properly that wasn't the solution. I replaced coper electrodes and then the silver electrodes bolts were steel and rusted so i replaced those myself with stainless steel. They sell the equipment without using stainless steel and most items rusted. 2 years later the perspex is cloudy and no longer looks acceptable on their device. Then the oxygenation plates stoped working properly. At that point i decided to cut my losses and get a zodiac salt chlorinator. I have never been happier. Maintenance is now simple and easy and the pool is always crystal clear. I put in a larger pump and filter than my pool needs as e-clear said that’s their spec. I used glass filtration which is extremely expensive as that was their spec and they said sand wouldn't work. I did everything possible to try make this system work for me but in the end i had to remove it completely, and spend over R100,000 fixing my pool because of the damage it caused to the pool walls. Nobody wants stained walls and they clearly state in their documents that they will not be held responsible for damage to the pool. I informed them that i had made the decision to remove their system and did not even get a reply. Don’t waste your time and money on this expensive *******. I would love to get a group of unhappy customer together and put together a complaint for the NCC against them for false advertising and defective product. I would love to get my money back and the costs associated as i have been left feeling that I have been ****med. They say their system is used by so many major corporates but I don't see how that is possible given my experience.
Helpful (0)
|Replies (0)JV
John V
1 reviews | Active since Jan 2020
2 Apr 2026, 12:23
E-Clear Pool Filtration Does Not Work at all
I was sold a system that warranted that it was a cleaner, low maintenance, long term cost effective alternative to chlorine and salt chlorinator. After 3 years and much back and forth between the company and myself i had to come to the conclusion that this system is absolute ******* and does not work as the company promises. The pool was always green and growing algae badly. Advice is regularly contradictory between calls and every problem I brought up had some excuse for the occurrence that they never take responsibility for. I have had to drain the pool twice now and redo the walls as they turn blue even when you test the water 3 times a week. I had to put in a PH regulating system (R14000) because they said the problem was ph not managed properly that wasn't the solution. I replaced coper electrodes and then the silver electrodes bolts were steel and rusted so i replaced those myself with stainless steel. They sell the equipment without using stainless steel and most items rusted. 2 years later the perspex is cloudy and no longer looks acceptable on their device. Then the oxygenation plates stoped working properly. At that point i decided to cut my losses and get a zodiac salt chlorinator. I have never been happier. Maintenance is now simple and easy and the pool is always crystal clear. I put in a larger pump and filter than my pool needs as e-clear said that’s their spec. I used glass filtration which is extremely expensive as that was their spec and they said sand wouldn't work. I did everything possible to try make this system work for me but in the end i had to remove it completely, and spend over R100,000 fixing my pool because of the damage it caused to the pool walls. Nobody wants stained walls and they clearly state in their documents that they will not be held responsible for damage to the pool. I informed them that i had made the decision to remove their system and did not even get a reply. Don’t waste your time and money on this expensive *******. I would love to get a group of unhappy customer together and put together a complaint for the NCC against them for false advertising and defective product. I would love to get my money back and the costs associated as i have been left feeling that I have been ****med. They say their system is used by so many major corporates but I don't see how that is possible given my experience.
0
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Anonymous
1 reviews | Active since Jan 2020
9 Oct 2025, 13:10
Terrible customer service
Had this system installed for years, then it broke and they didn't support it any more, so tried to get a quote to upgrade. Had to chase for over a week to get a response, and then when I did get it, the owner (Jason) was rude beyond belief. "If you are unhappy with our service, you are welcome to spend your hard earned money elsewhere. ", "I’m wasting my time communicating with you", "Enjoy the chlorine" and so on. Do a bit of research, there are other options. We went with Blue Lagoon instead. Not worth putting up with this company. Do what he says - spend your hard-earned money elsewhere - they even recommend that ;-)
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Anonymous
1 reviews | Active since Jan 2020
9 Oct 2025, 13:10
Terrible customer service
Had this system installed for years, then it broke and they didn't support it any more, so tried to get a quote to upgrade. Had to chase for over a week to get a response, and then when I did get it, the owner (Jason) was rude beyond belief. "If you are unhappy with our service, you are welcome to spend your hard earned money elsewhere. ", "I’m wasting my time communicating with you", "Enjoy the chlorine" and so on. Do a bit of research, there are other options. We went with Blue Lagoon instead. Not worth putting up with this company. Do what he says - spend your hard-earned money elsewhere - they even recommend that ;-)
0
Replies (0)CH
CL H
1 reviews | Active since Jan 2020
5 Aug 2025, 08:52
E-Clear SA - Stay away
Do not invest in an E-Clear pool filtration system. Non-existent aftersales service and no indication up front of the cost to replace components and the frequency of replacement. The upfront cost of R22k for the E clear purification system for my pool was a significant investment. Less than a year later the silver electrodes needed replacing at a cost of R8k. 18 months after purchasing the system I have just been quoted R18k to replace the silver electrodes again as well as the oxygen electrodes. This cost together with the silver electrode replacement a year ago, is more than what I originally paid. What a waste of money.
Helpful (0)
|Replies (0)CH
CL H
1 reviews | Active since Jan 2020
5 Aug 2025, 08:52
E-Clear SA - Stay away
Do not invest in an E-Clear pool filtration system. Non-existent aftersales service and no indication up front of the cost to replace components and the frequency of replacement. The upfront cost of R22k for the E clear purification system for my pool was a significant investment. Less than a year later the silver electrodes needed replacing at a cost of R8k. 18 months after purchasing the system I have just been quoted R18k to replace the silver electrodes again as well as the oxygen electrodes. This cost together with the silver electrode replacement a year ago, is more than what I originally paid. What a waste of money.
0
Replies (0)