Pathetic servive. No accountability

Pathetic! I bought a 2023 Mahindra XUV700 from them within a week my windscreen cracked. Upon inspection from auto boys they noticed that my windscreen was never glued and was LOOSE which couldve caused the death of me an my baby!!! This was also the result if my windscreen cracking out of the blue. When I sent a formal complaint to them to request a refund for my access as its THEIR FAULT that the windscreen was never fitted properly, management couldnt even get back to me.