EC
Eagle Corner
Unclaimed Business
EC
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Eagle Corner
Eagle Corner has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Eagle Corner across 64 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJN
Jackie N
1 reviews | Active since Jan 2020
24 Jun 2025, 11:03
Eagle corner Ford poor customer service
I have been with Eagle Ford for 5 years now and have always received the best service from them and my vehicle has been take such good care of. This year however did not that way. IT First started when I called for a quote for the cambelt to be replaced as that was due with this service only to be told by Michael I should email my request rather as it would be quicker. I had to follow up multiple times before escalating through to higher management as after waiting longer than a week I still had no quote. They Apologized and had someone contact me with haste. A quote was finally provided and I could book my vehicle in for it's service including the cambelt. Booked my vehicle in on the Wednesday 4 June and on the Thursday 5 June was told it was ready to collect, this came as a surprise because I was told a cambelt should will take two full days to change correctly so I thought vehicle would only be ready on Friday 6 June. I collected my vehicle started it and checked everything before driving off. Half way home a strange sound came from my engine. I got home my husband confirmed that the sound should not be there. I complained to Rochelle and the foreman they arranged to come investigate the next day. The forman and technician found that it was the bearing of the alternator due to changing the new belts which put strain on the old alternator. They took the vehicle back that Friday 6 June and advised that a quote for the alternator would need to be obtained as they dont have stock. I was given the quote on the Monday 9 June and called dot sure to log the claim. Dotsure gave claim amount to be paid on Wednesday 11 June I called Ford for them to go ahead on ordering and replacing the alternator. Tuesday 17 June the following week my husband was called and advised that the alternator received was damaged and had to be sent back to supplier. No further communication was received after that. On Tuesday 24 June the following week thereafter my husband had to call to get feedback of which he was told that the foreman was out on a test drive. Ford has had my vehicle for two weeks and the alternator has still not been changed. We have received very little communication to keep us informed on the progress. Eagle corner no longer care about customers and only care about getting vehicles in and out as quickly as possible to increase their turnover. I am so disappointed with them I already paid R14k and still have to pay for the alternator and this is the service I get. They have completely gone down in customer service as well as no longer take pride in workmanship of the vehicles they work on. I dont think I would recommend Eagle Ford anymore to friends and family and feel like I have been let down.
Helpful (0)
|Replies (0)JN
Jackie N
1 reviews | Active since Jan 2020
24 Jun 2025, 11:03
Eagle corner Ford poor customer service
I have been with Eagle Ford for 5 years now and have always received the best service from them and my vehicle has been take such good care of. This year however did not that way. IT First started when I called for a quote for the cambelt to be replaced as that was due with this service only to be told by Michael I should email my request rather as it would be quicker. I had to follow up multiple times before escalating through to higher management as after waiting longer than a week I still had no quote. They Apologized and had someone contact me with haste. A quote was finally provided and I could book my vehicle in for it's service including the cambelt. Booked my vehicle in on the Wednesday 4 June and on the Thursday 5 June was told it was ready to collect, this came as a surprise because I was told a cambelt should will take two full days to change correctly so I thought vehicle would only be ready on Friday 6 June. I collected my vehicle started it and checked everything before driving off. Half way home a strange sound came from my engine. I got home my husband confirmed that the sound should not be there. I complained to Rochelle and the foreman they arranged to come investigate the next day. The forman and technician found that it was the bearing of the alternator due to changing the new belts which put strain on the old alternator. They took the vehicle back that Friday 6 June and advised that a quote for the alternator would need to be obtained as they dont have stock. I was given the quote on the Monday 9 June and called dot sure to log the claim. Dotsure gave claim amount to be paid on Wednesday 11 June I called Ford for them to go ahead on ordering and replacing the alternator. Tuesday 17 June the following week my husband was called and advised that the alternator received was damaged and had to be sent back to supplier. No further communication was received after that. On Tuesday 24 June the following week thereafter my husband had to call to get feedback of which he was told that the foreman was out on a test drive. Ford has had my vehicle for two weeks and the alternator has still not been changed. We have received very little communication to keep us informed on the progress. Eagle corner no longer care about customers and only care about getting vehicles in and out as quickly as possible to increase their turnover. I am so disappointed with them I already paid R14k and still have to pay for the alternator and this is the service I get. They have completely gone down in customer service as well as no longer take pride in workmanship of the vehicles they work on. I dont think I would recommend Eagle Ford anymore to friends and family and feel like I have been let down.
0
Replies (0)WL
Wilicia L
1 reviews | Active since Jan 2020
27 May 2025, 08:17
Pathetic servive. No accountability
Pathetic! I bought a 2023 Mahindra XUV700 from them within a week my windscreen cracked. Upon inspection from auto boys they noticed that my windscreen was never glued and was LOOSE which couldve caused the death of me an my baby!!! This was also the result if my windscreen cracking out of the blue. When I sent a formal complaint to them to request a refund for my access as its THEIR FAULT that the windscreen was never fitted properly, management couldnt even get back to me.
Helpful (0)
|Replies (0)WL
Wilicia L
1 reviews | Active since Jan 2020
27 May 2025, 08:17
Pathetic servive. No accountability
Pathetic! I bought a 2023 Mahindra XUV700 from them within a week my windscreen cracked. Upon inspection from auto boys they noticed that my windscreen was never glued and was LOOSE which couldve caused the death of me an my baby!!! This was also the result if my windscreen cracking out of the blue. When I sent a formal complaint to them to request a refund for my access as its THEIR FAULT that the windscreen was never fitted properly, management couldnt even get back to me.
0
Replies (0)MN
Melcan N
1 reviews | Active since Jan 2020
15 Apr 2025, 04:55
Bad service
Good morning Ford, I’ve been one of your clients for 5 years now but the service I received yesterday for my yearly car service was shocking, I dropped off my vehicle around 07:00 only to be collected at 17:00 afternoon 🥹 soo disappointing. I didn’t even feel the friendly energy and welcoming customer service from consultant/agent Micheal who was assisting me. I will never service my car at this dealership. Going back to my wonderful helpful dealership in Wonderboom.
Helpful (0)
|Replies (0)MN
Melcan N
1 reviews | Active since Jan 2020
15 Apr 2025, 04:55
Bad service
Good morning Ford, I’ve been one of your clients for 5 years now but the service I received yesterday for my yearly car service was shocking, I dropped off my vehicle around 07:00 only to be collected at 17:00 afternoon 🥹 soo disappointing. I didn’t even feel the friendly energy and welcoming customer service from consultant/agent Micheal who was assisting me. I will never service my car at this dealership. Going back to my wonderful helpful dealership in Wonderboom.
0
Replies (0)PB
Piet B
1 reviews | Active since Jan 2020
6 Dec 2024, 12:00
New vehicle bought from Eagle Corner down for weeks!!
I bought a new Mahindra Bolero from Eagle Mahindra at the end of August 2024. On 19 November the wiring harness in the engine compartment burnt. It turns out that there is no spare harness in South Africa, despite many of these vehicles running in South Africa and it would take weeks to bring one from India. Be warned, if you do not want to pay for a vehicle that is not available for your business, stay away from Mahindra. Eagle corner is also not going to do anything to improve your situation.
Helpful (0)
|Replies (0)PB
Piet B
1 reviews | Active since Jan 2020
6 Dec 2024, 12:00
New vehicle bought from Eagle Corner down for weeks!!
I bought a new Mahindra Bolero from Eagle Mahindra at the end of August 2024. On 19 November the wiring harness in the engine compartment burnt. It turns out that there is no spare harness in South Africa, despite many of these vehicles running in South Africa and it would take weeks to bring one from India. Be warned, if you do not want to pay for a vehicle that is not available for your business, stay away from Mahindra. Eagle corner is also not going to do anything to improve your situation.
0
Replies (0)GB
Gloria B
1 reviews | Active since Jan 2020
1 Sept 2023, 16:18
Dishonest, Money hungry Ford Dealership
Hi Humphrey/Pieter I trust this mail finds you well. Please see attached costs I had to incur when trying to remove my spare wheel. The wheel nut on my spare wheel did not match the key that came with the car and opens the wheel nut on my tyres. This happened in peak traffic in Midrand on Friday the 11th of August at 15:30. Thankfully my friend was in the area and could come and assist me to get my car to their house with the flat wheel. I find this unprofessional from Ford. What if I had a flat on the road to Port Elizabeth or East London for work, which happens yearly? I would never have been able to remove my spare wheel. Sean from King of Threads was referred to me by Ford Midrand. I called him and he said he can assist, that he does a lot of work for your branch. He also confirmed that the key should fit both the wheels and the spare wheel and that a different nut was put on the spare tyre on the back. He sent someone out 3 hours later and he broke off the nut. See all pictures attached. I require a response from Ford By Monday the 28th on how you will rectify this issue and how you will reimburse me for the costs incurred. This is what happened to me with a second car bought from them. The first one was traded in after noise from the wheels that they could not fix in a year and 27 trips to the service center. They are ignoring clients and am not responding to me regarding my expenses incurred due to their sloppiness. I will continue posting these until I am reimbursed. They only care about you when you purchase a car, after that you are nothing to them.
Helpful (0)
|Replies (0)GB
Gloria B
1 reviews | Active since Jan 2020
1 Sept 2023, 16:18
Dishonest, Money hungry Ford Dealership
Hi Humphrey/Pieter I trust this mail finds you well. Please see attached costs I had to incur when trying to remove my spare wheel. The wheel nut on my spare wheel did not match the key that came with the car and opens the wheel nut on my tyres. This happened in peak traffic in Midrand on Friday the 11th of August at 15:30. Thankfully my friend was in the area and could come and assist me to get my car to their house with the flat wheel. I find this unprofessional from Ford. What if I had a flat on the road to Port Elizabeth or East London for work, which happens yearly? I would never have been able to remove my spare wheel. Sean from King of Threads was referred to me by Ford Midrand. I called him and he said he can assist, that he does a lot of work for your branch. He also confirmed that the key should fit both the wheels and the spare wheel and that a different nut was put on the spare tyre on the back. He sent someone out 3 hours later and he broke off the nut. See all pictures attached. I require a response from Ford By Monday the 28th on how you will rectify this issue and how you will reimburse me for the costs incurred. This is what happened to me with a second car bought from them. The first one was traded in after noise from the wheels that they could not fix in a year and 27 trips to the service center. They are ignoring clients and am not responding to me regarding my expenses incurred due to their sloppiness. I will continue posting these until I am reimbursed. They only care about you when you purchase a car, after that you are nothing to them.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
27 Oct 2022, 04:13
3 months & still incomplete repairs
Can I have my car back or do I need to report it stolen by Eagle corner? My Ford Ranger (HH68PXGP) has been “in your shop for more than 3 months… I regret bringing my car there. I lost over R90k in business over your inconsideration and incompetence! I have to beg for feedback and none of the promises have been kept on its readiness. I even doubt you’re capable of the engine replacements. My only option is to involve law enforcement to getting my car back.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
27 Oct 2022, 04:13
3 months & still incomplete repairs
Can I have my car back or do I need to report it stolen by Eagle corner? My Ford Ranger (HH68PXGP) has been “in your shop for more than 3 months… I regret bringing my car there. I lost over R90k in business over your inconsideration and incompetence! I have to beg for feedback and none of the promises have been kept on its readiness. I even doubt you’re capable of the engine replacements. My only option is to involve law enforcement to getting my car back.
0
Replies (0)EHCG
Eagle Hemp CBD Gummies
1 reviews | Active since Jan 2020
18 Apr 2022, 05:54
Eagle Hemp CBD Gummies
Eagle Hemp CBD Gummies The utilization of the item in a legitimate way is itself especially adequate to give you certain outcomes. You are not supposed to put forth much attempt from your side. The main thing you can do is you ought to utilize the item routinely without a hole and furthermore you ought to deal with your diet.You ought to likewise leave any sort of unfortunate behavior patterns like smoking or drinking. READ NOW >>> https://www.jpost.com/promocontent/eagle-hemp-cbd-gummies-reviews-are-they-legitimate-or-trusted-really-work-703843
Helpful (0)
|Replies (0)EHCG
Eagle Hemp CBD Gummies
1 reviews | Active since Jan 2020
18 Apr 2022, 05:54
Eagle Hemp CBD Gummies
Eagle Hemp CBD Gummies The utilization of the item in a legitimate way is itself especially adequate to give you certain outcomes. You are not supposed to put forth much attempt from your side. The main thing you can do is you ought to utilize the item routinely without a hole and furthermore you ought to deal with your diet.You ought to likewise leave any sort of unfortunate behavior patterns like smoking or drinking. READ NOW >>> https://www.jpost.com/promocontent/eagle-hemp-cbd-gummies-reviews-are-they-legitimate-or-trusted-really-work-703843
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Apr 2022, 13:02
Bad customer Care ever
Took my car for service was given attitude by the guy who inspect my car , Fine let it slide . When I call in around 15:00 was told that my car is not serviced . I called my service provider to check why, was told that they only got a call from eagle corner around 14:45 to authorize my service. I am so disappointed in this dealer it was my first time and last time taking my car to them
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Apr 2022, 13:02
Bad customer Care ever
Took my car for service was given attitude by the guy who inspect my car , Fine let it slide . When I call in around 15:00 was told that my car is not serviced . I called my service provider to check why, was told that they only got a call from eagle corner around 14:45 to authorize my service. I am so disappointed in this dealer it was my first time and last time taking my car to them
0
Replies (0)