MN
Melcan N
Active since Oct 2020
51
Reviews
0
Industries
Reviews
51 reviews3 months ago
Poor, shocking service
Good evening, I’m still waiting for a call regarding my claims issue, I’ve received an email stating they called me without getting any missed call. I emailed my alternative numbers:0685856489
112 replies
3 months ago
Bad, shocking service ever
Good evening. I’m very disappointed and irritated by this medical aid, after paying my cover for more that 7 years this is the treatment I get, unnecessary back and forth, I was never admitted this was my first admission and my new born baby but everyday I’m getting emails they can’t pay for test done for my new born baby who was sick after birth. They don’t even have a human sense to say test where done to determine what could be an issue with the baby NOOO, is not like I’m a new client who hasn’t paid them any premiums. This is so disappointing. So mybe my baby should’ve died in order for them to keep collecting premiums because I hardly get sick😭😭
112 replies
4 months ago
Awesome service
Good afternoon, I would like to send a shoutout to Nurse Mabena this lady she’s awesome. She takes so much pride and confidence when doing her work. Botshilu is blessed to have her as an essential worker taking care of your patients. My daughter she admitted she been in her good hands. Please keep up thee good work sesi🙏🏻God bless her in everything her heart desires.
0 replies
4 months ago
Poor shocking service
Good day, I'm writing this review with so much disappointments and infuriated. I gave birth in this hospital hoping for a best service. Let me first appreciate night shift stuff who assisted me during labour hours, the nurse was very professional she's humble with all human values you can think of. I didn't get her name but she's a Tswana speaking person. We need more people like her in maternity ward. Main concern I have is the morning stuff who comes to work looking horrible not ready to deal with patients, I had a lady assisting me with updates as I was discharged today 17th, However the lady she's so rude, unprofessional, doesn't understand the paint we overcome during labour yet you need to deal with their attitudes. My daughters Dr confirmed if I leave today Frida I should come back for more test. She was shouting at me when I asked what changed now as they keeping me longer, she was aggressive defensive and also providing me with incorrect information her is Kedibone Mokgotho. I feel like she needs more training on how to speak to people more especially patients. I felt so disrespected, hope to hear feedback regarding this horrible I received today 17th Dec 2026.
53 replies
4 months ago
Poor service and lack of empathy
Good morning, I'm so disappointed with service received from Momentum this morning, I called just to ask of my son still active on member number: 914503563, the only thing needed here was a yes or no so I can take my son to a Dr but no a lady had to question my sick son, he must rather die before she can just confirm if his still active, I didn't request any personal details. I wonder if she understood the POPIA act as she was hiding behind it, I will never recommend anyone to use this medical aid
53 replies
4 months ago
Poor service
Good day, I hope this message reaches highest authorities in Nedbank Home loans. I have a Nedbank home loans with you guys but every month you debiting me twice I blocked one debit order but still, when I call your call centre your unprofessional agents are not even willing to assist me, I always need to fight for my money. This is an Inconvenient to me, yesterday one of agent even dropped a call on me. I regret taking policy with you guys.
0 replies
5 months ago
Poor workmanship
Good morning, I’m writing this review with a heavy heart, we moved in this new property 1st of September but we experiencing issues as if it’s a pre-owned property. Every time when it rains we need to be worried as new issues will arise. Now roof is leaking ceiling has water marks, I’m talking about new developments here. When you raise this issues Kiron property seems not caring with their clients, we had water flooding our house from the door, they send us inexperienced builder who didn’t know what to do. I’m pregnant and been stressed by a house I’m paying monthly.
0 replies
5 months ago
****mers
Good day, I trust you’re well. I’m still waiting for feedback and you collector are harassing me, stating I owe them. What a disappointing service, I’m glad I didn’t go forward with applications.
124 replies
5 months ago
**** from Rosebank college
Good morning I’m writing this review very upset and frustrated after Rosebank check all my statements and confirmed I don’t owe them yet I’m getting emails from Hybrid college confirming they sent by rosebank to collect.money I owe them and it’s on arrears and my account has been handed over by Rosebank to them. So now it’s towards year end you pulling stands with client because you want money my reference number:TAD006891446 I’m going to escalate this matter now to ombudsman I’m tired of you guys.
124 replies
6 months ago
Poor service
Good day, I’m writing this review with soo much disappointment, we bought a house at Dawn Park City. Only to find that we need to pay rates for water and electricity we didn’t use. We started staying at the property 1st of October but they asking us to pay bills for September 😭😭, we’re anticipated to pay +- 2K and we were not staying. The reason I was given was your house was registered on the 11th of September and we collected key on the 17th after fighting for that key. So is that our problem. I’m soo disappointed and I feel it’s unfair to be charged so something we didn’t use. Hopefully Ombudsman will help us on this.
0 replies
Review Distribution
5 Star
7 (13.72549019607843%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
44 (86.27450980392157%)