ENEC073072803643-PET Non-Delivery

I was recommended to use this company by Forever Furry based in Kimberley to transport a bulldog puppy to my home in Johannesburg. I was required to pay R9000 for a transport carrier which I paid immediately. I was then informed that I needed to pay a further R15000 for travel insurance which I paid immediately. I was then informed that the puppy was in transit and that I must check my emails. The documents received could not be opened (Obviously) and was informed that I need to pay another R28600 for a city permit before they could deliver. None of these requirements were explained to me from the onset of this exercise and I have now been told that the puppy with be repatriated to Kimberley to a shelter after Ive already paid the deposit of R3000 for him. This experience dealing with Mr V Mafunda info@eaglenetexpresscourier.co.za, Mobile: +27 60 595 9962 has been extremely difficult indeed and we are now taking legal action against them for miscommunication and fraud if the puppy or monies are not refunded to me immediately.