****mer and ****

This company is an absolute ****. I ordered candles in september to be delivered by 10 January and paid immediately including courier. I communicated numerous times to confirm and was ensured all was well. On 12 Jan, no candles. When i asked the woman didn't even know what my order was. After weeks of back and forth, many broken promises, lies about deliveries and then being blocked and not getting any proper information, my wedding has come and gone and I have received nothing. She refuses to refund me, she never even tried to make and deliver my candles and she continuously **** throughout the whole process. This woman is a ****mer, plese do not waste your time and money on this business.