EaseUS Software Terrible!!!

I purchased the EaseUS recover software and it does not work and does not recover any of the files it says it will recover. I asked for a refund but they refuse even though it states that there is a 7 day return policy. I asked for a refund the same day I purchased the software. What kind of company is this???? The software never worked and now I want my money bac**** Dont ever buy software from this pathetic company! You are wasting your money