Bad service

I purchased a hyndai 120 door handle for an amount of R895 and paid same to them .They advised that i can collect same today around 9am , we went and they advisee that , they will deliver at 13h00 today ,13h00 passed i tried calling their offices on their land line number but kept saying busy number is 0319426605 and on their cell number 0739426605 to no avail. Just after 13h00 i also sent them an email as I urgently need the handle

I have sent my brother to the shop as they are now giving us a run around till now they have not delivered.

All i need is a door handle i paid for.

Thank you