Questionable Business Ethics

I recently had East Rand Walling complete a precast wall extension at my home. I was assured that each extended post would be reinforced with steel, but after the job I received conflicting information suggesting this was not done. For over two weeks I’ve tried to get clarity from Frans, only to be met with evasive responses and no straight answers. This leaves me questioning whether the wall is properly reinforced and whether the company is being honest about its workmanship. Unfortunately, this experience has shown me that East Rand Walling cuts corners and does not stand by its promises. I will not be using them again and will be reporting the matter to the NHBRC.