Easter egg boxes are bad news

Good day.

I have ordered and paid for a box of easter eggs on the 30th of march. I was promised same day delivery and was very excited. I asked every day about my delivery and every day the woman had a new story. 2 weeks later she informed me that she cannot deliver only 1 box as they need a min of 10 orders before they deliver. So why didnt she tell me this when i placed my order ??? I asked for a refund after strugglig to get hold of her daily. On whatsapp phone class facebook e mails and phone calls i strugle to get any reply. She said she had paid me back ive been waiting 4 days for the money to reflect and when i call her phone is off and her whatsapp messages are not going through. Im very dissapointed that they advertise these easter boxes for 300 rand but you get no delivery and strugle to get a refund.