Money ******

So they did not have change at their parking station and decided to take my R100 for a R10 parking ticket. They then issued a credit ticket for the R90. I do not live nearby and almost never come here. I try to sort it out telephonically and get no assistance. Now I am back at the mall 11 months later, only to be told their credit is only valid for 3 months. This is unacceptable. I dif not ask for a credit ticket, I wanted my money, it is not my fault they did not have change. So essentially they stole my money and everyone just says they cannot assist. I will never be returning to this mall again.