Bad service

I went there today the 30th of October for my inte natal visit and had terrible cramps as I'm 34 weeks pregnant...when it was my turn to be helped the nurse by the name of Sir Mngadi said he will help me at his own time I waited for almost 3 people behind me to be assisted and went in again but still he said I should go out and wait for him ...mind you I'm sick and it is my turn to be assisted ..I asked for the metron but unfortunately she wasn't around was referred to the assistant ..they already knew who it is i was going to complain about apparently they also scared of him and said he will yell at them they also don't know what to say to him as they really scared of him they apologized for the inconvenience but and offered another nurse to help me..Sir Mngadi didn't even show any remos instead he said he wont help me even on my next visit and I must go report him wherever I want too and started shouting that if I want special treatment I should go to private care not there